Product recalls
Whirlpool Recalls: 5 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 5 recalls involving Whirlpool products since 2010, the most recent on September 7, 2023. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Whirlpool recalls
Whirlpool Recalls Stacked Commercial Clothes Dryers Sold Under the ADC Brand Due to Fire Hazard (Recall Alert)
Hazard: The recalled clothes dryers can overheat and ignite the clothes load, posing a fire hazard.
Remedy: Distributors, owners or laundry operators should immediately stop using the recalled models and contact Whirlpool for a free repair. Whirlpool is contacting known purchasers directly.
· Official CPSC notice (opens in a new tab)
Product recall · September 7, 2023
Whirlpool Recalls Stacked Commercial Clothes Dryers Sold Under the ADC Brand Due to Fire Hazard (Recall Alert)
- Recall number
- 23791
- Units
- About 2,500
- Hazard
- The recalled clothes dryers can overheat and ignite the clothes load, posing a fire hazard.
- What was recalled
- This recall involves all ADC brand stacked commercial clothes dryers with a 30 lb. capacity and model number ADG-30X2R or ADG-30X2Ri. Both models were sold in on-premise and coin-operated configurations for multi-unit housing, laundromats, and other facilities that use commercial laundry equipment. Logos and branding may appear differently depending on when the unit was manufactured. The model number for each unit is printed inside near the hinges of the upper door. The ADG-30X2R units were also sold in custom colors other than white to fit location branding.
- Remedy
- Distributors, owners or laundry operators should immediately stop using the recalled models and contact Whirlpool for a free repair. Whirlpool is contacting known purchasers directly.
- Sold at
- Direct from Whirlpool or through Authorized ADC distributors nationwide from April 2012 through February 2023 for about $11,800.
- Company
- Whirlpool Corporation, of Benton Harbor, Michigan
- Contact
- Whirlpool Corporation toll-free at 844-943-0884 from 9 a.m. to 6 p.m. ET Monday through Friday or email at mdl-sales@whirlpool.com to schedule an on-site repair. This information can also be found at www.repair.whirlpoolcorp.com or at www.adclaundry.com and look for the "Recall Information" banner in the middle of the page.
Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards
Hazard: The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Remedy: Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware o…
· Official CPSC notice (opens in a new tab)
Product recall · August 28, 2019
Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards
- Recall number
- 19189
- Units
- About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico)
- Hazard
- The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
- What was recalled
- This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB
- Remedy
- Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
- Sold at
- Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
- Company
- Whirlpool Corporation, of Benton Harbor, Mich.
- Contact
- Whirlpool toll-free at 888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at repair.whirlpoolcorp.com. Consumers can also visit either www.whirlpool.com, www.kitchenaid.com, or www.jennair.com and click on “Recall Information” at the bottom of the page for more information.
Whirlpool Recalls KitchenAid Electric Kettles Due to Burn Hazard
Hazard: The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard.
Remedy: Consumers should immediately stop using the recalled kettles and contact Whirlpool for a free replacement.
· Official CPSC notice (opens in a new tab)
Product recall · February 20, 2018
Whirlpool Recalls KitchenAid Electric Kettles Due to Burn Hazard
- Recall number
- 18103
- Units
- About 40,200 (In addition, 47,300 units were sold in Canada and 1,600 in Mexico)
- Hazard
- The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard.
- What was recalled
- This recall involves KitchenAid 1.7 Liter Electric Kettles. The kettles were sold in stainless steel, red, black, white, liquid graphite and cocoa silver. Model numbers and serial numbers are located on the bottom of the kettle. KitchenAid is written on the front of the kettles. A complete list of model and serial numbers included in this recall is posted on the firm's website at http://repair.whirlpool.com. Model Numbers Serial Numbers KEK1722SX (Stainless) YA325***** thru YA724***** KEK1722ER (Red) YA325***** thru YA724***** KEK1722OB (Black) YA325***** thru YA724***** KEK1722WH (White) YA325***** thru YA724***** KEK1722QG (Liquid Graphite) YA325***** thru YA724***** KEK1722CS (Cocoa Silve
- Remedy
- Consumers should immediately stop using the recalled kettles and contact Whirlpool for a free replacement.
- Sold at
- Bed Bath & Beyond, Dillard's, Fry's Electronics, Kitchen Kaboodle, Kohl's, Navy Exchange, Target, Williams Sonoma, and other home improvement, home appliance and retail stores and online at Amazon.com as well as other online retailers from September 2013 through February 2018 for about $100 to $120.
- Company
- Co-Win Global Ltd, of Hong Kong, Whirlpool Corp., of Benton Harbor, Mich.
- Contact
- Whirlpool Corporation at 800-874-0608 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at http://repair.whirlpool.com for more information.
Whirlpool Recalls Microwaves Due to Fire Hazard
Hazard: Internal arcing during use can ignite an internal plastic component, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product.
· Official CPSC notice (opens in a new tab)
Product recall · August 25, 2016
Whirlpool Recalls Microwaves Due to Fire Hazard
- Recall number
- 16253
- Units
- About 15,200
- Hazard
- Internal arcing during use can ignite an internal plastic component, posing a fire hazard.
- What was recalled
- This recall involves Whirlpool brand microwave hood combinations. The microwave ovens were sold in stainless steel, black and white. Model numbers and serial numbers are located on the inside of the unit, above the oven cavity on the left hand side. The following model and serial numbers are included in the recall: Model Numbers Serial Numbers WMH53520CS TR33500000 to TR34899999 WMH53520CW TR33500000 to TR34899999 WMH53520CB TR33500000 to TR34899999 WMH53520CE TR33500000 to TR34899999 WMH53520CH TR33500000 to TR34899999 WMH73521CS TR33500000 to TR34899999 WMH73521CW TR33500000 to TR34899999 WMH73521CB TR33500000 to TR34899999 WMH73521CE TR33500000 to TR34899999 WMH73521CH TR33500000 to TR348
- Remedy
- Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product.
- Sold at
- Best Buy, HH Gregg, Lowes, Sears and other home improvement, home appliance and retail stores and by homebuilders nationwide from January 2014 through April 2016 for between $370 and $470.
- Company
- Whirlpool Corporation, of Benton Harbor, Mich.
- Contact
- Whirlpool Corporation at 800-990-6254 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at http://repair.whirlpoolcorp.com. Consumers can also visit www.whirlpool.com and click on "Product Recall" for more information.
Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns
Hazard: The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
Remedy: Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
· Official CPSC notice (opens in a new tab)
Product recall · July 29, 2015
Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns
- Recall number
- 15200
- Units
- About 33,000 (in addition, 8,000 were sold in Canada)
- Hazard
- The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
- What was recalled
- This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number
- Remedy
- Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
- Sold at
- Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
- Company
- Whirlpool Corporation, of Benton Harbor, Mich.
- Contact
- Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.
Browse Whirlpool products and prices or search all recalls.
Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.