Product recalls
Unilever Recalls: 2 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 2 recalls involving Unilever products since 2010, the most recent on March 31, 2023. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Unilever recalls
The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
Hazard: The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
Remedy: Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in respon…
· Official CPSC notice (opens in a new tab)
Product recall · March 31, 2023
The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
- Recall number
- 23172
- Units
- About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
- Hazard
- The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
- What was recalled
- This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
- Remedy
- Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
- Sold at
- Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November 2022 for between $1 and $20.
- Company
- The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey
- Contact
- The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.
The Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria
Hazard: The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical d…
Remedy: Consumers should immediately stop using the recalled products. Consumers who purchased the recalled products on or after January 2021 may request a refund using either a photo of the lot code with their initials and the…
· Official CPSC notice (opens in a new tab)
Product recall · December 1, 2022
The Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria
- Recall number
- 23058
- Units
- Approximately 8 million. To date, testing has identified bacteria in certain recalled products, including those produced between January 2021 and September 2022.
- Hazard
- The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria.
- What was recalled
- This recall involves The Laundress laundry detergent, fabric conditioner and other cleaning products, a complete list of which is available at www.TheLaundressRecall.com, with lot codes beginning with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less. For a complete list of products, visit www.TheLaundressRecall.com. All products have "The Laundress - New York" printed at the top of the label. The Laundress is recalling all products manufactured at the affected facility through September 2022.
- Remedy
- Consumers should immediately stop using the recalled products. Consumers who purchased the recalled products on or after January 2021 may request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt. After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.
- Sold at
- Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide, through September 2022 for between $8 and $100.
- Company
- The Laundress, a subsidiary of Conopco Inc. d/b/a Unilever, of Englewood Cliffs, New Jersey.
- Contact
- The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click "Get Started" on the homepage to begin the reimbursement process.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.