Product recalls
Tristar Recalls: 4 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 4 recalls involving Tristar products since 2010, the most recent on June 1, 2023. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Tristar recalls
Empower Brands Recalls Power XL Self-Cleaning Juicers Due to Laceration and Ingestion Hazards
Hazard: The juicers can rupture during use, striking consumers and posing a laceration hazard, or can leave small particle shavings in the juice, posing an ingestion hazard to consumers.
Remedy: Consumers should immediately stop using the recalled PowerXL Self-Cleaning Juicers and contact Empower Brands to receive a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · June 1, 2023
Empower Brands Recalls Power XL Self-Cleaning Juicers Due to Laceration and Ingestion Hazards
- Recall number
- 23213
- Units
- About 469,000 (In addition, about 10,900 were sold in Canada)
- Hazard
- The juicers can rupture during use, striking consumers and posing a laceration hazard, or can leave small particle shavings in the juice, posing an ingestion hazard to consumers.
- What was recalled
- This recall involves PowerXL Models SHL96 and SHL90-SC Self-Cleaning Juicers. They are countertop, brushed stainless steel, self-cleaning juicers, with a built-in automatic shut-off system. The PowerXL logo is located on the front of the juicer. The model numbers and UPC codes are printed on the bottom of the Model SHL96 and on the back of the SHL90-SC juicer. Model UPC SHL96 7-52356-83067-0 SHL90-SC 7-52356-83138-7
- Remedy
- Consumers should immediately stop using the recalled PowerXL Self-Cleaning Juicers and contact Empower Brands to receive a full refund.
- Sold at
- Model SHL90-SC was sold at Walmart and other stores nationwide and online at www.walmart.com and model SHL96 was sold at BJ's Wholesale Club, CVS, Kohl's, Marshall's, Target, T.J. Maxx, Walmart, and other stores nationwide, including online at www.amazon.com from September 2020 through August 2022 for between $65 and $100.
- Company
- Tristar Products Inc., of Santa Rosa Beach, Florida, until February 17, 2022, Tristar Products Inc. on behalf of Empower Brands LLC, of Middleton, Wisconsin, after February 17, 2022
- Contact
- Empower Brands toll-free at 866-606-2441 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at juicerrecall@brandprotectplus.com or online at www.prodprotect.com/recall/juicer or https://powerxlproducts.com and click on "Safety Recall Notice" at the top of the page for more information.
Empower Brands Recalls PowerXL Stuffed Wafflizer Waffle Makers Due to Burn Hazard
Hazard: Hot pieces of the waffle or stuffing can be expelled from the waffle maker during use or upon opening the product, posing a burn risk to consumers.
Remedy: Consumers should immediately stop using the recalled PowerXL Model ESWM02 (five inch) and Model ESWM03 (seven inch) Stuffed Wafflizer waffle makers and contact Empower Brands to receive a free latch adaptor part and wri…
· Official CPSC notice (opens in a new tab)
Product recall · May 18, 2023
Empower Brands Recalls PowerXL Stuffed Wafflizer Waffle Makers Due to Burn Hazard
- Recall number
- 23205
- Units
- About 456,000
- Hazard
- Hot pieces of the waffle or stuffing can be expelled from the waffle maker during use or upon opening the product, posing a burn risk to consumers.
- What was recalled
- This recall involves PowerXL Model ESWM02 (five-inch) and Model ESWM03 (seven-inch) Stuffed Wafflizer waffle makers. The waffle makers were sold in 11 colors including black, white, red, cinnamon, gray, lavender, lemon, ocean, slate, seafoam and sage. The PowerXL logo is located on top of the waffle maker. The product measures approximately 5 inches in diameter (Model ESWM02), or 7 inches in diameter (Model ESWM03). The model numbers and date codes are printed on a tag attached to the power cord, with all date codes included in this recall.
- Remedy
- Consumers should immediately stop using the recalled PowerXL Model ESWM02 (five inch) and Model ESWM03 (seven inch) Stuffed Wafflizer waffle makers and contact Empower Brands to receive a free latch adaptor part and written instructions to complete the repair.
- Sold at
- Walmart, Kohls, Big Lots, BJ's Wholesale Club, Best Buy, The Home Depot, Target, Sam's Club and other home goods stores nationwide and online at www.QVC.com, www.walmart.com, www.kohls.com and other websites from July 2021 through October 2022 for between $30 and $60.
- Company
- Tristar Products Inc. of Santa Rosa Beach, Florida until February 17, 2022, Tristar Products Inc. on behalf of Empower Brands, LLC of Middleton, Wisconsin, after February 17, 2022
- Contact
- Empower Brands toll-free at 866-276-0063 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at wafflizerrecall@brandprotectplus.com or online at www.prodprotect.com/recall/wafflizer or https://powerxlproducts.com and click on "Safety Recalls" at the top of the page for more information.
Tristar Products Recalls Magnetic Trivets Due to Magnet Ingestion Hazard (Recall Alert)
Hazard: Magnets can detach from the trivets, posing an ingestion hazard to children. When two or more magnets are swallowed, they can link together inside the intestines and clamp onto body tissues, causing intestinal obstructions, perforations, sepsis and death. Internal injury from magnets can pose serious lifelong health e…
Remedy: Consumers should immediately stop using the trivets and place them out of the reach of children. Contact Tristar Products for instructions to receive free replacement trivets. Tristar Products is contacting purchasers d…
· Official CPSC notice (opens in a new tab)
Product recall · July 30, 2019
Tristar Products Recalls Magnetic Trivets Due to Magnet Ingestion Hazard (Recall Alert)
- Recall number
- 19765
- Units
- About 350,000
- Hazard
- Magnets can detach from the trivets, posing an ingestion hazard to children. When two or more magnets are swallowed, they can link together inside the intestines and clamp onto body tissues, causing intestinal obstructions, perforations, sepsis and death. Internal injury from magnets can pose serious lifelong health effects.
- What was recalled
- This recall involves Tristar Products magnetic trivets sold with Copper Chef 10-Piece Cerami-Tech Nonstick Cookware Sets and sold separately. The trivets attach to the bottom of hot metal cookware, allowing it to be placed on tables. The trivets have four magnets encased in silicone and come in copper, burgundy, blue, and black colors. Each set includes an 11 inch square pot with glass lid, steamer tray, fry basket, 11 inch fry pan with glass press, 9.5 inch square pot with glass lid, a cookbook, and two magnetic trivets.
- Remedy
- Consumers should immediately stop using the trivets and place them out of the reach of children. Contact Tristar Products for instructions to receive free replacement trivets. Tristar Products is contacting purchasers directly.
- Sold at
- QVC from October 2017 through October of 2018 for between $75 and $120 when sold as part of the cookware set and $10 when sold separately.
- Company
- Tianxi Holding Group Co Ltd., of China, Tristar Products Inc., Fairfield, N.J.
- Contact
- Tristar Products at 800-718-5136 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.Tristarproducts.com and click on “Trivet Recall Information” for more information.
Tristar Products Recalls AquaRug Shower Rugs Due to Fall Hazard
Hazard: The four suction cups on the underside of the rugs can fail to prevent slipping, posing a fall hazard to the user.
Remedy: Consumers should immediately stop using the recalled shower rugs and contact Tristar for instructions on how to dispose of the rugs and to obtain a free replacement rug.
· Official CPSC notice (opens in a new tab)
Product recall · January 28, 2016
Tristar Products Recalls AquaRug Shower Rugs Due to Fall Hazard
- Recall number
- 16084
- Units
- About 1.4 million (in addition 70,000 rugs were sold in Canada)
- Hazard
- The four suction cups on the underside of the rugs can fail to prevent slipping, posing a fall hazard to the user.
- What was recalled
- This recall involves Aqua Rugs with four plastic suction cups. The rugs are intended to provide a slip-resistant surface in the shower or bathtub. The rugs were sold in beige and clear, and in two sizes: 29.5 inches by 17.25 inches for use in the bathtub, and 21.75 inches by 19.75 inches for use in a shower stall. The rugs have a plastic border and only four plastic suction cups, one affixed to the underside of each corner of the rug. "AquaRug" and "As Seen On TV" are printed on the front of the cardboard packaging.
- Remedy
- Consumers should immediately stop using the recalled shower rugs and contact Tristar for instructions on how to dispose of the rugs and to obtain a free replacement rug.
- Sold at
- Bed Bath & Beyond, Dollar General and other retail stores nationwide, online at Amazon.com and BuyAquaRug.com, by Tristar through direct response television commercials, and through a live television show on QVC, from July 2012 to September 2015 for between $18 and $28.
- Company
- Tristar Products Inc., of Fairfield, N.J.
- Contact
- Tristar Products toll-free at 888-770-7125 from 7 a.m. to 6 p.m. CT Monday through Friday, or visit the firm's website at www.tristarproductsinc.com and click on "Aqua Rug Recall" for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.