Product recalls
The North Face Recalls: 1 CPSC Recall Since 2010
The U.S. Consumer Product Safety Commission has announced 1 recall involving The North Face products since 2010, the most recent on April 17, 2025. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All The North Face recalls
The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard
Hazard: The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.
Remedy: Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if t…
· Official CPSC notice (opens in a new tab)
Product recall · April 17, 2025
The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard
- Recall number
- 25226
- Units
- About 15,200 (In addition, about 5,900 were sold in Canada)
- Hazard
- The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.
- What was recalled
- This recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot.
- Remedy
- Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.
- Sold at
- The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.
- Company
- The North Face, a division of VF Outdoor LLC, of Denver, Colorado
- Contact
- The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.