Product recalls
Starbucks Recalls: 6 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 6 recalls involving Starbucks products since 2010, the most recent on March 21, 2024. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Starbucks recalls
Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
Hazard: If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
Remedy: Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the m…
· Official CPSC notice (opens in a new tab)
Product recall · March 21, 2024
Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
- Recall number
- 24171
- Units
- About 440,500
- Hazard
- If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
- What was recalled
- This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.
- Remedy
- Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
- Sold at
- Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.
- Company
- Nestlé USA Inc., of Arlington, Virginia
- Contact
- Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on "Metallic Mug Recall" at the bottom of the page for more information.
Starbucks Recalls Bodum Recycled Coffee Presses Due to Laceration Hazard
Hazard: The coffee press' plunger knob can break and expose the metal rod, posing a laceration hazard.
Remedy: Consumers should immediately stop using the recalled coffee presses and contact Starbucks for instructions on how to return the coffee press to receive a full refund in the form of a store credit. Returns will not be ac…
· Official CPSC notice (opens in a new tab)
Product recall · May 1, 2019
Starbucks Recalls Bodum Recycled Coffee Presses Due to Laceration Hazard
- Recall number
- 19114
- Units
- About 230,000 (in addition, about 33,200 units were sold in Canada)
- Hazard
- The coffee press' plunger knob can break and expose the metal rod, posing a laceration hazard.
- What was recalled
- This recall involves Bodum + Starbucks co-branded coffee presses partially made from recycled materials. The 8-cup French coffee press' cylindrical glass beaker, screen and plunger are held in place by a plastic dark gray frame with locking lid and a light gray handle and knob. The coffee presses measure about 9 inches high by about 4 inches in diameter. SKU number 011063549 is printed on a white label on the bottom of the base. Bodum and Made in Portugal are embossed on the bottom of the dark gray plastic base.
- Remedy
- Consumers should immediately stop using the recalled coffee presses and contact Starbucks for instructions on how to return the coffee press to receive a full refund in the form of a store credit. Returns will not be accepted in stores.
- Sold at
- Starbucks stores nationwide and online at Starbucks.com from November 2016 through January 2019 for about $20.
- Company
- Starbucks Corporation, of Seattle, Wash.
- Contact
- Starbucks toll-free at 888-843-0245 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.starbucks.com and click on Customer Service at the bottom of the page and then select “Starbucks” under Recall Information for more information.
Teavana Recalls Flip Tumblers Due to Burn Hazard
Hazard: The flip tumblers can leak hot liquid, posing a burn hazard.
Remedy: Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
· Official CPSC notice (opens in a new tab)
Product recall · April 11, 2017
Teavana Recalls Flip Tumblers Due to Burn Hazard
- Recall number
- 17128
- Units
- About 23,600 (in addition, 1,600 were sold in Canada)
- Hazard
- The flip tumblers can leak hot liquid, posing a burn hazard.
- What was recalled
- This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana®" is printed on the side of the tumbler.
- Remedy
- Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
- Sold at
- Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
- Company
- Starbucks Corporation, dba Teavana, of Seattle, Wash.
- Contact
- Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at www.starbucks.com and click on "Customer Service" at the bottom of the page and then select "Recall Information" under the Teavana heading.
Laceration Injuries to Children Prompt Starbucks to Recall Stainless Steel Beverage Straws to Provide New Warnings
Hazard: The stainless steel straws are rigid and can poke children in the mouth, posing a risk of injury.
Remedy: Consumers should not allow children to handle or use the stainless steel straws.
· Official CPSC notice (opens in a new tab)
Product recall · August 2, 2016
Laceration Injuries to Children Prompt Starbucks to Recall Stainless Steel Beverage Straws to Provide New Warnings
- Recall number
- 16236
- Units
- About 2.5 million in the U.S. (in addition, about 301,000 were sold in Canada)
- Hazard
- The stainless steel straws are rigid and can poke children in the mouth, posing a risk of injury.
- What was recalled
- This recall involves reusable stainless steel Cold-to-Go food grade drinking straws in two sizes. The straws were packaged and sold in sets of three and were also sold as a component of two sizes of stainless steel beverage cups: Grande 16-ounce cups and Venti 24-ounce cups. The straws feature a ridge at the bottom that keeps the straw attached to the lid. The Grande straws measure approximately 9.5 inches and the Venti straws measure approximately 10.4 inches.
- Remedy
- Consumers should not allow children to handle or use the stainless steel straws.
- Sold at
- Starbucks stores nationwide and online at Starbucks.com from June 2012 through June 2016 for about $6 for a set of three straws. The beverage cups with straws were sold for between $11 and $30.
- Company
- Starbucks Corp., of Seattle, Wash.
- Contact
- Starbucks at 800-782-7282 from 3 a.m. to Midnight PT daily or online at https://news.starbucks.com com and click on "stainless steel straw warnings" for more information.
Bodum USA Recalls Coffee Presses Sold Exclusively at Starbucks Due to Laceration and Burn Hazards
Hazard: The glass carafe can fall out of the metal frame and plastic base of the coffee press and break or shatter, posing laceration and burn hazards to consumers.
Remedy: Consumers should stop using the recalled coffee presses immediately and return them to the Starbucks store where purchased or contact Bodum for a full refund. Consumers who purchased the coffee presses online should con…
· Official CPSC notice (opens in a new tab)
Product recall · January 28, 2014
Bodum USA Recalls Coffee Presses Sold Exclusively at Starbucks Due to Laceration and Burn Hazards
- Recall number
- 14092
- Units
- About 28,000
- Hazard
- The glass carafe can fall out of the metal frame and plastic base of the coffee press and break or shatter, posing laceration and burn hazards to consumers.
- What was recalled
- This recall involves Bodum® rose gold Chambord locking lid 8-cup glass coffee presses. The coffee press glass carafe, screen and plunger are held in place by a metal frame which is rose gold-colored with a black molded plastic base. Consumers put ground coffee and hot water in the glass carafe and push the plunger and screen down through the water to brew coffee. The coffee presses are 10 inches high by about 4 inches in diameter. The coffee press has a locking lid. Bodum is printed on the glass carafe. Bodum and SKU number 11029732 are printed on a white label on the bottom of the base. Bodum and Made in Portugal are embossed on the bottom of the black plastic base.
- Remedy
- Consumers should stop using the recalled coffee presses immediately and return them to the Starbucks store where purchased or contact Bodum for a full refund. Consumers who purchased the coffee presses online should contact Bodum for a pre-paid return label to return the coffee presses to receive a full refund.
- Sold at
- Starbucks nationwide and online at starbucks.com from November 2013 through December 2013 for about $40.
- Company
- Bodum Portuguesa – Prod. Art. Metálicos, SA, of Portugal, Starbucks Coffee Co., of Seattle, Wash.
- Contact
- Bodum toll-free at (855) 378-6864 from 10 a.m. to 5 p.m. ET Monday through Friday, email Bodum at recall@bodum.com, or online at www.bodum.com and click on Product Advisories for more information.
Starbucks Recalls Glass Water Bottles Due to Laceration Hazard
Hazard: The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers.
Remedy: Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Starbucks is also offering a complimentary beverage, of any size…
· Official CPSC notice (opens in a new tab)
Product recall · January 28, 2010
Starbucks Recalls Glass Water Bottles Due to Laceration Hazard
- Recall number
- 10125
- Units
- About 11,000 in the United States and 1,200 in Canada
- Hazard
- The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers.
- What was recalled
- This recall involves clear glass water bottles with SKU number 11003503. The 20-ounce water bottles have the words "Glass Water Bottle" printed on a blue label affixed to the bottle.
- Remedy
- Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Starbucks is also offering a complimentary beverage, of any size, to consumers upon return of the glass water bottles.
- Sold at
- Starbucks company-operated stores and at Starbucks locations in Safeway and Target stores nationwide during January 2010 for about $9.
- Company
- Starbucks Coffee Company, of Seattle, Wash.
- Contact
- For additional information, contact Starbucks at (877) 492-6333 between 8 a.m. to 11 p.m. ET Monday through Friday, or visit the firm's Web site at www.starbucks.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.