Product recalls
Segway Recalls: 7 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 7 recalls involving Segway products since 2010, the most recent on March 20, 2025. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
Products in our catalogue that may be affected
The model numbers of these Segway products appear in a recall notice. Check your product's model number and date code against the notice.
- Segway Ninebot Max G30P Electric Scooter – model G30P, recall of Mar 2025
All Segway recalls
Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury
Hazard: The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.
Remedy: Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes…
· Official CPSC notice (opens in a new tab)
Product recall · March 20, 2025
Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury
- Recall number
- 25193
- Units
- About 220,000
- Hazard
- The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.
- What was recalled
- This recall involves all Segway Ninebot Max G30P and Max G30LP KickScooters. The Max G30LP KickScooter is gray in color with yellow accents and the Max G30P is black in color with yellow accents. The brand name "ninebot" appears on the foot platform and the top of the handlebars. The model number is located on a label on the side of the foot deck. The Max G30P model is 46 inches long, 19 inches wide, 47 inches high and weighs 42 pounds. The Max G30LP model is 44 inches long, 19 inches wide, 45 inches high and weighs 39 pounds.
- Remedy
- Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.
- Sold at
- Best Buy, Costco, Walmart, Target and Sam's Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.
- Company
- Segway Inc., of Los Angeles, California
- Contact
- Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at https://service.segway.com/recall or www.segway.com, and click on "Recall Center" at the bottom of the page for more information.
Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards
Hazard: The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
Remedy: Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label…
· Official CPSC notice (opens in a new tab)
Product recall · November 21, 2024
Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards
- Recall number
- 25052
- Units
- About 1,400
- Hazard
- The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
- What was recalled
- This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.
- Remedy
- Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.
- Sold at
- Broward Motorsport, of Fort Lauderdale, Hollywood, Hobe Sound and West Palm Beach, Florida; Mad Dog Cycles, of Orem, Utah; NYC Bike and Scooter, of New York; Scooter Mutter, of Belmont, Massachusetts; and Urban Motion, of Culver City, California and online at Amazon.com, BestBuy.com, store.segway.com, Indiegogo.com (Longham Tech Co. Limited) and https://www.ebay.com/str/skytechgaming?_trksid=p4429486.m3561.l161211(SupTech) from October 2022 through June 2024 for about $2,000.
- Company
- Segway Inc., of Los Angeles
- Contact
- Segway toll-free at 866-473-4929 from 5:30 a.m. to 5 p.m. PT Monday through Friday, by email at recall@segway.com, or online at https://service.segway.com/recall, or www.segway.com and click on "Recall Center" at the bottom of the page for more information.
Segway Powersports Recalls 2022 Fugleman UT10E and UT10X Utility-Terrain Vehicles Due to Fire Hazard (Recall Alert)
Hazard: The ignition coil can fail to ignite one of the engine cylinders, allowing uncombusted fuel to enter the exhaust pipe where it could ignite, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled UTVs and bring the vehicles to an authorized Segway Powersports dealer for a free repair, which includes the installation of an upgrade kit. The firm has contacted al…
· Official CPSC notice (opens in a new tab)
Product recall · December 7, 2023
Segway Powersports Recalls 2022 Fugleman UT10E and UT10X Utility-Terrain Vehicles Due to Fire Hazard (Recall Alert)
- Recall number
- 24727
- Units
- About 1,100 (In addition, about 480 were sold in Canada)
- Hazard
- The ignition coil can fail to ignite one of the engine cylinders, allowing uncombusted fuel to enter the exhaust pipe where it could ignite, posing a fire hazard.
- What was recalled
- This recall involves model year 2022 Fugleman Utility -Terrain Vehicles (UTVs) with model numbers UT10E or UT10X. These vehicles were sold in various colors including white, black, gray and camo. "FUGLEMAN" decals are printed on the right and left rear side panels. The Segway logo is on the hood. The model number is located on the right and left rear side panels next to the Fugleman logo.
- Remedy
- Consumers should immediately stop using the recalled UTVs and bring the vehicles to an authorized Segway Powersports dealer for a free repair, which includes the installation of an upgrade kit. The firm has contacted all known purchasers.
- Sold at
- Segway Powersports authorized dealers (sellers of off-road vehicles) from December 2021 through July 2023 for between $14,400 and $16,700.
- Company
- Segway Technology Co. Ltd., of China, Segway Powersports Inc., of McKinney, Texas
- Contact
- Segway Powersports toll-free at 877-628-0202 from 8 a.m. to 5 p.m. CT Monday through Friday, online at https://www.segwaypowersports.us/recalls/ or at https://segwaypowersports.us and click on "Safety Recalls" at the bottom of the page for more information.
Segway Powersports Recalls Fugleman Utility Terrain Vehicles (UTVs) Due to Fire Hazard (Recall Alert)
Hazard: The cockpit rear panel between the seats and the cargo bed can overheat and melt the plastic, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled UTVs and bring the vehicles to an authorized Segway Powersports dealer for a free repair, which includes installation of larger and additional heat shields. The firm …
· Official CPSC notice (opens in a new tab)
Product recall · July 7, 2022
Segway Powersports Recalls Fugleman Utility Terrain Vehicles (UTVs) Due to Fire Hazard (Recall Alert)
- Recall number
- 22757
- Units
- About 1,100
- Hazard
- The cockpit rear panel between the seats and the cargo bed can overheat and melt the plastic, posing a fire hazard.
- What was recalled
- This recall involves model year 2022 Fugleman UT10E and UT10X Utility Terrain Vehicles (UTVs). These vehicles were sold in various colors including white, black, gray and camo. "FUGLEMAN" decals are printed on the right and left rear side panels. The Segway logo is on the hood. The model number is located on the right and left rear side panels next to the Fugleman logo.
- Remedy
- Consumers should immediately stop using the recalled UTVs and bring the vehicles to an authorized Segway Powersports dealer for a free repair, which includes installation of larger and additional heat shields. The firm has contacted all known purchasers.
- Sold at
- Segway Powersports authorized dealers (sellers of off-road vehicles) from November 2021 through May 2022 for between $14,400 and $16,700.
- Company
- Segway Technology Co. Ltd., of China, Segway Powersports Inc., of McKinney, Texas
- Contact
- Segway Powersports toll-free at 877-628-0202 from 8 a.m. to 5 p.m. CT Monday through Friday, online at https://www.segwaypowersports.us/recalls/ or at https://segwaypowersports.us and click on "Safety Recalls" at the bottom of the page for more information.
Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury
Hazard: The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
Remedy: Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
· Official CPSC notice (opens in a new tab)
Product recall · March 24, 2022
Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury
- Recall number
- 22107
- Units
- About 960
- Hazard
- The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
- What was recalled
- This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
- Remedy
- Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
- Sold at
- Best Buy and other retailers nationwide and online at Segway.com and Amazon.com from December 2020 through May 2021 for between $30 and $50.
- Company
- GuangZhou NOW Sports Gear Co. Ltd., of China, Segway Inc., of Bedford, N.H.
- Contact
- Segway toll-free at 888-523-5583 from 5:30 a.m. to 5 p.m. PT any day, email at product.recall@segway.com or online at https://segway- ninebot.force.com/hc/SegwayRequestNewForm or www.Segway.com and click on "Recall" under the Customer Support Column and then on the blue Help chat icon on the right side of the page for more information.
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
Hazard: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Remedy: Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit inte…
· Official CPSC notice (opens in a new tab)
Product recall · May 5, 2017
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
- Recall number
- 17742
- Units
- About 24 (in addition, 17 were previously recalled in September 2015)
- Hazard
- A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
- What was recalled
- This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639
- Remedy
- Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
- Sold at
- Authorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.
- Company
- Segway Inc., of Bedford, N.H.
- Contact
- Segway toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.segway.com and click on Off-Board Charger Recall for more information.
Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
Hazard: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Remedy: Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit inte…
· Official CPSC notice (opens in a new tab)
Product recall · September 15, 2015
Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
- Recall number
- 15754
- Units
- About 17
- Hazard
- A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
- What was recalled
- This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part nu
- Remedy
- Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
- Sold at
- Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.
- Company
- Segway Inc., of Bedford, N.H.
- Contact
- Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.
Browse Segway products and prices or search all recalls.
Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.