Product recalls
Sanus Recalls: 2 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 2 recalls involving Sanus products since 2010, the most recent on October 16, 2014. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Sanus recalls
Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco
Hazard: The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard.
Remedy: The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.
· Official CPSC notice (opens in a new tab)
Product recall · October 16, 2014
Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco
- Recall number
- 15008
- Units
- About 207,000
- Hazard
- The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard.
- What was recalled
- This recall involves the Sanus Simplicity model SLF5. The wall mounts are black and made of metal. They are about 30 inches long and 18 inches tall. The center bar of the mount can extend out to about 13 inches. The mounts fit most 37 inch to 80 inch, flat-panel televisions up to125 lbs. The words "Sanus Simplicity" are located on the top left corner of the box the product is sold in and on the instruction manual. The words are not found directly on the product. The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar.
- Remedy
- The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.
- Sold at
- Costco from July 2013 to September 2014 for about $125.
- Company
- Milestone AV Technologies LLC of Eden Prairie, Minn.
- Contact
- Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information.
Sanus Elements Surge Protectors Recalled by Milestone AV Technologies Due to Shock Hazard
Hazard: Improper grounding of the case and inadequate insulation for the circuit breaker poses an electrical shock hazard to consumers.
Remedy: Consumers should immediately stop using the product and contact Milestone for a replacement product or refund.
· Official CPSC notice (opens in a new tab)
Product recall · March 8, 2011
Sanus Elements Surge Protectors Recalled by Milestone AV Technologies Due to Shock Hazard
- Recall number
- 11158
- Units
- About 2,500
- Hazard
- Improper grounding of the case and inadequate insulation for the circuit breaker poses an electrical shock hazard to consumers.
- What was recalled
- This recall involves all Sanus Elements model ELM205 low-profile power conditioners or surge protectors. SANUS ELEMENTS is printed on the front of the unit and the model number is printed near the UL logo on the back.
- Remedy
- Consumers should immediately stop using the product and contact Milestone for a replacement product or refund.
- Sold at
- Independent home theater dealers from June 2009 through December 2010 for about $90.
- Company
- Rite-Tech Industrial Co., Ltd., of Taiwan, Milestone AV Technologies LLC, of Savage, Minn.
- Contact
- For additional information, contact Milestone toll-free at (877) 894-6280 between 8 a.m. and 9 p.m. CT Monday through Friday and between 10:30 a.m. and 7 p.m. CT Saturday and Sunday, or visit the firm's website at www.milestone.com/recall
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.