Product recalls
Prime Recalls: 3 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 3 recalls involving Prime products since 2010, the most recent on August 31, 2023. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Prime recalls
Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard
Hazard: The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
Remedy: Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · August 31, 2023
Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard
- Recall number
- 23271
- Units
- About 167,000 (In addition, about 10,265 were sold in Canada)
- Hazard
- The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
- What was recalled
- This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
- Remedy
- Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
- Sold at
- Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
- Company
- Prime-Line Products LLC, of Redlands, California
- Contact
- Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.
Child Safety Latches and Outlet Covers Recalled by Prime-Line; Screw Breaks Can Allow Unintended Access
Hazard: The screws on the safety latches and outlet covers can loosen and/or break. When this happens, young children can gain access to electrical outlets and other potentially hazardous items.
Remedy: Consumers should immediately contact Prime-Line to receive a free replacement kit.
· Official CPSC notice (opens in a new tab)
Product recall · July 27, 2011
Child Safety Latches and Outlet Covers Recalled by Prime-Line; Screw Breaks Can Allow Unintended Access
- Recall number
- 11284
- Units
- About 37,000
- Hazard
- The screws on the safety latches and outlet covers can loosen and/or break. When this happens, young children can gain access to electrical outlets and other potentially hazardous items.
- What was recalled
- This recall involves Prime-Line child safety drawer and cabinet latches and outlet covers with rotating receptacle covers. These products were sold under the brand name Child Safe. The drawer and cabinet latches were sold three per package, in model number S 4439 with SKU 049793044396, and model number S 4444 with SKU 049793044440.The outlet covers were sold one per package, in ivory, model number S 4447 with SKU 049793044471, and white, model number S 4461 with SKU 049793044617.The model number and SKU are printed on the back of the package.
- Remedy
- Consumers should immediately contact Prime-Line to receive a free replacement kit.
- Sold at
- Drawer and cabinet latches were sold at Ace Hardware, Bostwic-Braun, Cal-Do-It Centers, Do-It-Best, Friedman Brothers, Menards, Orgill, The Andersons Inc. and True Value stores nationwide between October 2010 and June 2011 for between $2.50 and $2.70. Outlet covers were sold at Ace Hardware, Cimarron Lumber & Supply, Do-It-Best, Friedman Brothers, Handy Hardware, Menards and W.E. Aubuchon stores nationwide between October 2009 and June 2011 for about $3.50.
- Company
- Prime-Line, of Redlands, Calif.
- Contact
- For additional information, contact Prime-Line toll-free at (855) 839-9555 anytime, or visit the firm's website at www.prime-line-products.com
Prime-Line Products Recalls Child Bathtub Non-Slip Pads Due To Fall Hazard
Hazard: Some pads do not stick to the bathtub surface, posing a fall hazard to consumers.
Remedy: Consumers should immediately stop using the pads and contact Prime-Line to receive a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · July 27, 2011
Prime-Line Products Recalls Child Bathtub Non-Slip Pads Due To Fall Hazard
- Recall number
- 11285
- Units
- About 8,000
- Hazard
- Some pads do not stick to the bathtub surface, posing a fall hazard to consumers.
- What was recalled
- The recalled items are whale-shaped, white, vinyl, non-slip bathtub pads with textured surfaces and adhesive backings and are used to help prevent children from slipping and falling in bathtubs. The pads come in sets of 12 and 15. Each set contains pads that range in size from 2 to 4 inches tall. The model number is S-4630 and SKU number is 049793846303. Both are printed on the back of the packaging.
- Remedy
- Consumers should immediately stop using the pads and contact Prime-Line to receive a full refund.
- Sold at
- Ace Hardware & Menards nationwide between May 24, 2010 and June 13, 2011 for about $6.
- Company
- Prime-Line Products Company Inc., of Redlands, Calif.
- Contact
- For additional information, contact Prime-Line at (855) 839-9555 from 8 a.m. to 5 p.m. PT. Consumers also can visit the Prime-Line website at www.prime-line-products.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.