Product recalls
Philips Recalls: 11 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 11 recalls involving Philips products since 2010, the most recent on August 3, 2023. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Philips recalls
Philips Avent Digital Video Baby Monitors Recalled by Philips Personal Health Due to Burn Hazard
Hazard: The rechargeable lithium-ion batteries in the Parent Unit monitors can overheat during charging, posing a risk of burns and property damage.
Remedy: Consumers should immediately stop using the Digital Video Baby Monitors and contact Philips Avent for a free replacement.
· Official CPSC notice (opens in a new tab)
Product recall · August 3, 2023
Philips Avent Digital Video Baby Monitors Recalled by Philips Personal Health Due to Burn Hazard
- Recall number
- 23250
- Units
- About 12,850
- Hazard
- The rechargeable lithium-ion batteries in the Parent Unit monitors can overheat during charging, posing a risk of burns and property damage.
- What was recalled
- This recall involves Philips Avent video baby monitors used to remotely monitor infants. They consist of a Baby Unit (camera) and a Parent Unit (monitor) pair. The monitor has a 3.5-inch color screen. The recalled baby monitors include models SCD630 and SCD843 only, manufactured between March 2016 and December 2019. The model numbers and production date codes, in day-month-year format, are located on the bottom of the Parent Unit. The monitors and camera are white. Philips Avent is printed on the front.
- Remedy
- Consumers should immediately stop using the Digital Video Baby Monitors and contact Philips Avent for a free replacement.
- Sold at
- line at ToysRUs.com, Amazon.com, Walmart.com, Jet.com, and https://www.usa.philips.com/ from March 2016 through January 2020 for between $120 and $200.
- Company
- Philips Consumer Lifestyle B.V., of The Netherlands, Philips Personal Health, a division of Philips North America, of Stamford, Connecticut
- Contact
- Philips Avent online at www.philips.com/video-babymonitor-recall, or www.philips.com/avent and click on the banner stating "Important safety recall information about voluntary replacement action Philips Avent Baby Monitors" at the top of the page for more information, or toll-free at 833-276-5311 from 9 a.m. to 9 p.m. ET Monday through Saturday and from 9 a.m. to 6 p.m. ET Sundays.
Philips Lighting Expands Recall of Metal Halide Lamps Due to Fire and Laceration Hazards
Hazard: The outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing fire and laceration hazards.
Remedy: Consumers should immediately stop using the recalled lamps and contact Philips for a free replacement.
· Official CPSC notice (opens in a new tab)
Product recall · March 1, 2017
Philips Lighting Expands Recall of Metal Halide Lamps Due to Fire and Laceration Hazards
- Recall number
- 17100
- Units
- About 256,000 (in addition, about 87,000 were previously recalled on May 24, 2016).
- Hazard
- The outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing fire and laceration hazards.
- What was recalled
- This expanded recall involves Philips Energy Advantage Ceramic Metal Halide Lamps model CDM330 manufactured from May 2011 through March 2014. They are designed as energy efficient replacements for traditional 400W quartz metal halide lamps installed in magnetic ballasts and intended for use in high-ceiling industrial, retail and commercial applications. The lamps were sold in both clear and coated versions. Each lamp includes an etching, located either on the base of the lamp or the glass bulb that displays the date code in the format of a number followed by a letter representing the year and month, "Philips", wattage (330W) and the model number (CDM330). Lamps with the following date codes
- Remedy
- Consumers should immediately stop using the recalled lamps and contact Philips for a free replacement.
- Sold at
- Electrical supply distributors, including Grainger, Rexel and Voss from May 2011 through August 2014 for about $40.
- Company
- Philips Lighting North America Corp., of Somerset, N.J.
- Contact
- Philips Lighting toll-free at 866-253-5503 from 9 a.m. to 5 p.m. ET Monday through Friday, email at ceramicmh@philips.com or online at www.philips.com and click on "For Professionals" and then "Recalls" for more information.
Philips Lighting Recalls Metal Halide Lamps Due to Burn and Laceration Hazards
Hazard: The outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing a burn and laceration hazard.
Remedy: Consumers should immediately stop using the recalled lamps and contact Philips for a free replacement.
· Official CPSC notice (opens in a new tab)
Product recall · May 24, 2016
Philips Lighting Recalls Metal Halide Lamps Due to Burn and Laceration Hazards
- Recall number
- 16172
- Units
- About 87,000
- Hazard
- The outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing a burn and laceration hazard.
- What was recalled
- This recall involves the Philips Energy Advantage Ceramic Metal Halide Lamps model CDM330. They are designed as energy efficient replacements for traditional 400W quartz metal halide lamps installed in magnetic ballasts and intended for use in high-ceiling industrial, retail and commercial applications. The lamps were sold in both clear and coated versions. Each lamp includes an etching, located either at the base of the lamp or on the ovoid of the lamps, that displays the relevant date code, along with Philips' name, wattage (330W) and the model (CDM330). Affected lamps can be identified with one of the following date codes: Date Code Month/Year 1E May 2011 1F June 2011 1G July 2011 1H Augu
- Remedy
- Consumers should immediately stop using the recalled lamps and contact Philips for a free replacement.
- Sold at
- Electrical supply distributors from May 2011 through June 2012 for about $40.
- Company
- Philips Lighting North America Corp., of Somerset, N.J.
- Contact
- Philips Lighting toll-free at 866-253-5503 from 9 a.m. to 5 p.m. ET Monday through Friday, via email at ceramicmh@philips.com or online at www.philips.com and click on "For Professionals" and then "Recalls" for more information.
Philips Recalls Halogen Bulbs Due to Laceration and Burn Hazards
Hazard: The lens of the bulb can shatter in the lamp or the lens can fall and shatter, posing a laceration and burn hazard.
Remedy: Consumers should immediately stop using these recalled bulbs, remove them from any fixtures and contact Philips to request packaging materials and instructions for returning the recalled bulbs at no cost. Philips will p…
· Official CPSC notice (opens in a new tab)
Product recall · September 10, 2015
Philips Recalls Halogen Bulbs Due to Laceration and Burn Hazards
- Recall number
- 15242
- Units
- About 370,000
- Hazard
- The lens of the bulb can shatter in the lamp or the lens can fall and shatter, posing a laceration and burn hazard.
- What was recalled
- This recall involves Philips 60W PAR 16 120V halogen bulbs manufactured from November 2013 to March 2015. Date codes that represent the month and year of production are painted on the bulb glass along with "PHILIPS Halogena PAR 16," "China" and "60W/120/V." Recalled bulb date codes include: Affected Date Codes: 2013 3L, 3M 2014 4A, 4B, 4C, 4D, 4E, 4F, 4G, 4H, 4J, 4K, 4L, 4M 2015 5A, 5B, 5C
- Remedy
- Consumers should immediately stop using these recalled bulbs, remove them from any fixtures and contact Philips to request packaging materials and instructions for returning the recalled bulbs at no cost. Philips will provide free replacement bulbs.
- Sold at
- Home Depot stores and professional distributors nationwide and online at www.Amazon.com from November 2013 through March 2015 for about $10.
- Company
- Firstech Lighting Corporation, of Shenzhen, China, Philips Lighting North America Corporation, of Somerset, N.J.
- Contact
- Philips Lighting North America Corporation at 800-239-6587 from 9 a.m. to 5 p.m. ET Monday through Friday, email at halogenlamp@philips.com and online at www.philips.com/recall and select "United States/English" for more information.
Philips Lighting Recalls Lightolier Glass Lenses Due to Laceration Hazard
Hazard: The decorative glass lens can shatter and result in falling pieces of glass, posing a risk of laceration to the consumer.
Remedy: Consumers should immediately remove the recalled glass lens and contact Philips Lighting for a free replacement unit.
· Official CPSC notice (opens in a new tab)
Product recall · July 29, 2014
Philips Lighting Recalls Lightolier Glass Lenses Due to Laceration Hazard
- Recall number
- 14242
- Units
- About 7,500
- Hazard
- The decorative glass lens can shatter and result in falling pieces of glass, posing a risk of laceration to the consumer.
- What was recalled
- This recall involves Philips "Lightolier" brand AF4SY decorative glass lenses used on various types of light fixtures. The clear glass lens, used to "soften" light with an additional lens layer, is 4 ¾ inches in diameter and 1/8 inch thick. The lenses were manufactured between January 2007 and December 2013. There are no markings on the product. The product number is on the packaging.
- Remedy
- Consumers should immediately remove the recalled glass lens and contact Philips Lighting for a free replacement unit.
- Sold at
- Electrical wholesale distributors nationwide from February 2007 through December 2013 for between $25 and $50.
- Company
- Gray Glass Company, of Queens Village, NY
- Contact
- Philips Lighting North America Corporation at (800) 475-9840 from 9 a.m. to 5 p.m. ET Monday through Friday, email at glassaccessory@philips.com, or online at www.philips.com/recall and click on the drop down "United States/English" for a photographic list of all compatible light fixtures.
Philips Selecon Recalls Four- and Eight-Leaf Barndoors for Rama Luminaire Stage Lights Due to Impact Hazard
Hazard: The heat of the stage lights can make the barndoors detach from the light and fall, posing an impact injury hazard to individuals below it.
Remedy: Consumers should immediately stop using the recalled barndoors and contact Philips Selecon for a free safety cable and installation instructions.
· Official CPSC notice (opens in a new tab)
Product recall · January 16, 2014
Philips Selecon Recalls Four- and Eight-Leaf Barndoors for Rama Luminaire Stage Lights Due to Impact Hazard
- Recall number
- 14081
- Units
- About 5,500
- Hazard
- The heat of the stage lights can make the barndoors detach from the light and fall, posing an impact injury hazard to individuals below it.
- What was recalled
- This recall involves 6-inch barndoors with four and eight leaves. The recalled barndoors are used on Rama Fresnel and Rama PC stage lights. The barndoors are made of hinged, rectangular, black metal flaps/leaves attached to a moveable, round, plastic collar. The collar is six inches in diameter. Four-leaf barndoors are part number 20BDSF12 and eight-leaf barndoors are part number 20BDSF128. The part numbers are only on the invoice for the product.
- Remedy
- Consumers should immediately stop using the recalled barndoors and contact Philips Selecon for a free safety cable and installation instructions.
- Sold at
- Theatrical, electrical and lighting supply dealers nationwide from January 2003 to January 2013 for between $75 and $105.
- Company
- Strand Selecon Lighting, a division of Philips Lighting New Zealand, of Auckland, New Zealand, Philips Entertainment/Philips Selecon, of Dallas
- Contact
- Consumers should contact Philips Selecon at (800) 478-7263, Monday through Friday from 8 a.m. to 6 p.m. ET, at email entertainment.service@philips.com, or online at www.seleconlight.com and click on Barn Door Update for more information.
Philips Lighting Recalls Endura and Ambient LED Bulbs Due to Shock Hazard
Hazard: A lead wire in the bulb's housing can have an improper fitting, which can electrify the entire lamp and pose a shock hazard.
Remedy: Consumers should immediately stop using the recalled LED bulbs, unplug the fixture, remove the bulb and contact Philips for free replacement bulbs.
· Official CPSC notice (opens in a new tab)
Product recall · August 15, 2013
Philips Lighting Recalls Endura and Ambient LED Bulbs Due to Shock Hazard
- Recall number
- 13265
- Units
- About 99,000
- Hazard
- A lead wire in the bulb's housing can have an improper fitting, which can electrify the entire lamp and pose a shock hazard.
- What was recalled
- This recall involves Endura 12-watt and Ambient 12.5-watt LED dimmable light bulbs. The bulbs are orange in color and have "MADE IN CHINA," "Fabrique in Chine" followed by a slanted "S," and the model number 9290001829 printed on the gray plastic band on the neck of the bulbs. The date codes, 2L for the Endura bulbs and 2K or 2L for the Ambient bulbs, are printed on the metal screw base. The bulbs give off a white light and are used indoors to replace incandescent bulbs. The following chart outlines the recall details: Product Name Model Number Ordering Code UPC Date Code EnduraLED 12W A19 2700k Dimmable 120V 9290001829 12A19/END/2700-800 DIM 46677 40994 2L AmbientLED 12.5W A19 2700k Dimmabl
- Remedy
- Consumers should immediately stop using the recalled LED bulbs, unplug the fixture, remove the bulb and contact Philips for free replacement bulbs.
- Sold at
- Home Depot, grocery and home center stores nationwide, online retailers, including Amazon.com and through electrical distributors between October 2012 and May 2013 for between $15 and $30.
- Company
- Philips Lighting Co., of Somerset, N.J.
- Contact
- Philips Lighting Co. at (800) 295-5147 between 9 a.m. and 5 p.m. ET Monday through Friday, online at www.recall.philips.com, choose United States/English and click on the Endura and Ambient LED bulb recall for more information or email the firm at ledprincelamp@philips.com for more information.
Genlyte Recalls Capri Track Lighting Due to Impact Injury Hazard
Hazard: The light fixtures can fall off of the track rail, posing an impact injury hazard to bystanders.
Remedy: Consumers should immediately stop using the recalled track lights, remove them from the track rail and contact Genlyte for free replacement track lights.
· Official CPSC notice (opens in a new tab)
Product recall · June 25, 2013
Genlyte Recalls Capri Track Lighting Due to Impact Injury Hazard
- Recall number
- 13226
- Units
- About 80,300
- Hazard
- The light fixtures can fall off of the track rail, posing an impact injury hazard to bystanders.
- What was recalled
- This recall involves Capri track lighting used in commercial buildings and includes 15 styles of metal or polycarbonate light fixtures, accessories and adapters. The track and light fixtures were sold in white, black or silver colors. A complete list of catalog numbers and date codes included in this recall is at www.recall.philips.com. The catalog number and date code are printed inside the lighting fixture. "Capri Lighting" is printed on a white label inside the track rail.
- Remedy
- Consumers should immediately stop using the recalled track lights, remove them from the track rail and contact Genlyte for free replacement track lights.
- Sold at
- Electrical wholesale supply distributors from August 2010 through January 2013 for between $50 and $150.
- Company
- Tai Sing Group Ltd., of Hong Kong, Genlyte Thomas Group LLC, of Tupelo, Miss., part of Philips Consumer Luminaires Corporation, of Elgin, Ill.
- Contact
- Genlyte Thomas Group LLC at 800-634-0138 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.signify.com/en-us/support/recall-programs/capri-track-lighting for more information.
Philips Recalls Metal Halide Lamps Due to Fire, Laceration Hazards
Hazard: The internal wiring can arc causing the lamp to catch fire or the glass to shatter. This poses fire and laceration hazards.
Remedy: Consumers should immediately stop using the lamps and contact Philips for a full refund or a replacement. Philips will issue a refund as a credit to all distributors with recalled lamps in their inventories and will rep…
· Official CPSC notice (opens in a new tab)
Product recall · June 6, 2013
Philips Recalls Metal Halide Lamps Due to Fire, Laceration Hazards
- Recall number
- 13211
- Units
- About 8,100
- Hazard
- The internal wiring can arc causing the lamp to catch fire or the glass to shatter. This poses fire and laceration hazards.
- What was recalled
- The recalled items are egg-shaped, clear glass, 150-watt industrial metal halide lamps. They are about five inches long and have a medium base. Recalled lamps were manufactured between November 2012 and March 2013. "Philips," "150W" "ALTO M142/0," "Hg," "USA 3A-1" and "MHC150/U/MP/4K" are stamped on the lamp. Each lamp comes in a protective cardboard sleeve. The Philips logo appears at the top of the protective sleeve on all sides. "MasterColor," "Ceramic Metal Halide ED-17 Protected," "Hg - Lamp Contains Mercury" are on the side of the sleeve. "MHC150/U/MP/4K ALTO" and Universal Product Code (UPC) "046677377243" are on a label on the side of the sleeve.
- Remedy
- Consumers should immediately stop using the lamps and contact Philips for a full refund or a replacement. Philips will issue a refund as a credit to all distributors with recalled lamps in their inventories and will replace recalled lamps that have been installed at no cost to the consumer.
- Sold at
- Professional electrical wholesale supply distributors for use by industrial and commercial property owners from November 2012 to April 2013 for about $20. The lamps have been installed in retail stores and recreational facilities.
- Company
- Philips Lighting Company, of Bath, N.Y.
- Contact
- Philips Lighting Company at (800) 372-3331, from 7 a.m. to 5 p.m. CT Monday through Friday, at e-mail qualityadvisory2013@philips.com, or online at www.philips.com/recall for more information.
Ceiling Mounted Light Fixtures Recalled by Thomas Lighting Due to Fire and Shock Hazards
Hazard: The fixture's socket wire insulation can degrade, leading to charged wires becoming exposed, causing electricity to pass to the metal canopy of the fixture. This poses a fire and electric shock hazard to consumers.
Remedy: Consumers should immediately stop using the light fixture, avoid direct contact with the fixture and contact Thomas Lighting to arrange for a free in-home repair of the fixtures by a qualified electrician.
· Official CPSC notice (opens in a new tab)
Product recall · June 19, 2012
Ceiling Mounted Light Fixtures Recalled by Thomas Lighting Due to Fire and Shock Hazards
- Recall number
- 12197
- Units
- About 83,750
- Hazard
- The fixture's socket wire insulation can degrade, leading to charged wires becoming exposed, causing electricity to pass to the metal canopy of the fixture. This poses a fire and electric shock hazard to consumers.
- What was recalled
- This recall involves 28 different models of ceiling flush-mounted light fixtures manufactured between June 1, 2010 through November 25, 2010 with a diameter ranging from 7.5" to 13". All affected fixtures have a round base or canopy affixed to the ceiling and a dome- or cylindrical-shaped cover. The recalled fixtures have a variety of finishes including metal and/or clear or frosted glass and contain one, two or three light bulbs. Canopies are a range of colors including white, bronze, brass (gold) and nickel. Most models have a nib in the center of the dome cover in the same color as the canopy. Although the manufacturer's name, the fixture model number and production date can be found on a
- Remedy
- Consumers should immediately stop using the light fixture, avoid direct contact with the fixture and contact Thomas Lighting to arrange for a free in-home repair of the fixtures by a qualified electrician.
- Sold at
- Electrical distributors and lighting wholesalers nationwide from July 2010 through July 2011 for between $19 and $50 as Thomas Lighting products.
- Company
- Thomas Lighting, of Elgin, Ill; part of Philips Consumer Luminaires Corporation
- Contact
- For additional information, contact Thomas Lighting at (800) 764-0756 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.thomaslighting.com
Philips Lighting Recalls EnergySaver and Marathon Compact Fluorescent Dimmable Reflector Flood Lamps Due to Laceration Hazard
Hazard: The glue that attaches the glass outer envelope or globe to the body of the lamp can fail allowing the glass outer envelope to fall and strike persons and objects below, posing a laceration hazard to consumers.
Remedy: Consumers should immediately stop using the recalled lamps and contact Philips to receive instructions on how to receive a free replacement lamp.
· Official CPSC notice (opens in a new tab)
Product recall · August 11, 2011
Philips Lighting Recalls EnergySaver and Marathon Compact Fluorescent Dimmable Reflector Flood Lamps Due to Laceration Hazard
- Recall number
- 11302
- Units
- About 1.86 million
- Hazard
- The glue that attaches the glass outer envelope or globe to the body of the lamp can fail allowing the glass outer envelope to fall and strike persons and objects below, posing a laceration hazard to consumers.
- What was recalled
- This recall involves Philips EnergySaver, a/k/a Marathon and Marathon Classic Compact Fluorescent dimmable reflector lamps, models R30, R40 and PAR 38 manufactured between March 2007 and May 2010. The following are the model numbers and Universal Product Code (UPC) numbers of the lamps included in this recall: Product Description Model Number UPC EnergySaver (a/k/a Marathon or Marathon Classic) Dimmable R30 Reflector Flood EL/A R30 Dim 16w 46677 13 7076 and 46677 15 0419 EnergySaver (a/k/a Marathon or Marathon Classic) Dimmable R40 Reflector Flood EL/A R40 Dim 20w 46677 13 7083 and 46677 15 0426 EnergySaver (a/k/a Marathon or Marathon Classic) Dimmable Par38 Reflector Flood EL/A Par38 Dim 20
- Remedy
- Consumers should immediately stop using the recalled lamps and contact Philips to receive instructions on how to receive a free replacement lamp.
- Sold at
- Grocery and home center stores nationwide, online retailers, and professional electrical distributors from March 2007 through July 2011, for between $11 and $24.
- Company
- Philips Lighting Company of Somerset, N.J.
- Contact
- For additional information, contact Philips toll-free at (866) 622-6372 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the company's website at www.recall.philips.com/en_us.html
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.