Product recalls
Moen Recalls: 2 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 2 recalls involving Moen products since 2010, the most recent on April 13, 2023. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Moen recalls
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
Hazard: The lithium-ion battery back-up can overheat, posing a fire hazard.
Remedy: Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for th…
· Official CPSC notice (opens in a new tab)
Product recall · April 13, 2023
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
- Recall number
- 23178
- Units
- About 10,000 (In addition, about 14 units sold in Canada)
- Hazard
- The lithium-ion battery back-up can overheat, posing a fire hazard.
- What was recalled
- This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
- Remedy
- Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
- Sold at
- Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
- Company
- Moen Incorporated, of North Olmsted, Ohio, Moen Incorporated, of North Olmsted, Ohio
- Contact
- Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information.
Anaheim and Moen Recall Garbage Disposals Due to Impact Hazard
Hazard: A metal component inside the disposal can break off and come out of the disposal during use, posing an impact hazard.
Remedy: Consumers should immediately stop using the recalled garbage disposals and contact Anaheim Manufacturing to arrange for a free replacement disposal to be installed at no cost to the consumer.
· Official CPSC notice (opens in a new tab)
Product recall · April 11, 2017
Anaheim and Moen Recall Garbage Disposals Due to Impact Hazard
- Recall number
- 17129
- Units
- About 146,000 (in addition, 2,700 were sold in Canada)
- Hazard
- A metal component inside the disposal can break off and come out of the disposal during use, posing an impact hazard.
- What was recalled
- This recall involves 3/4 and 1 horsepower disposals. Recalled brands, model numbers and serial numbers are listed below. The disposal housings were sold in silver, gray, black and blue and have the brand name printed on them. The brand name, model number and serial number are printed on a label on the bottom or side of the disposals. Brand Model No. Model No. Location Description Serial No. (starting with) Barracuda 681-4001 Side 3/4 HP Disposer 1L5, 1M5, or 1A6 Franke FWD75BR Bottom 3/4 HP Batch Feed Waste Disposer 1M5, or "6" in the third position FWD75R Bottom 3/4 HP Waste Disposer FWD100R Bottom 1 HP Waste Disposer Frigidaire FGDI753DMS Side Gallery 3/4 HP Waste Disposer ZF, or "G" in th
- Remedy
- Consumers should immediately stop using the recalled garbage disposals and contact Anaheim Manufacturing to arrange for a free replacement disposal to be installed at no cost to the consumer.
- Sold at
- Best Buy, HD Supply, Menards, and plumbing supply stores nationwide and online at Amazon.com, Costco.com, HomeDepot.com, Walmart.com and other websites from December 2015 through March 2017 for between $80 and $370 for ¾ horsepower models and $100 and $450 for 1 horsepower models.
- Company
- Anaheim Manufacturing Co., Moen Inc., of North Olmsted, Ohio
- Contact
- Anaheim Manufacturing at 800-628-0797 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.anaheimmfg.com and click on "Product Recalls" for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.