Product recalls
KitchenAid Recalls: 2 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 2 recalls involving KitchenAid products since 2010, the most recent on August 28, 2019. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All KitchenAid recalls
Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards
Hazard: The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Remedy: Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware o…
· Official CPSC notice (opens in a new tab)
Product recall · August 28, 2019
Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards
- Recall number
- 19189
- Units
- About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico)
- Hazard
- The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
- What was recalled
- This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB
- Remedy
- Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
- Sold at
- Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
- Company
- Whirlpool Corporation, of Benton Harbor, Mich.
- Contact
- Whirlpool toll-free at 888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at repair.whirlpoolcorp.com. Consumers can also visit either www.whirlpool.com, www.kitchenaid.com, or www.jennair.com and click on “Recall Information” at the bottom of the page for more information.
Whirlpool Recalls KitchenAid Electric Kettles Due to Burn Hazard
Hazard: The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard.
Remedy: Consumers should immediately stop using the recalled kettles and contact Whirlpool for a free replacement.
· Official CPSC notice (opens in a new tab)
Product recall · February 20, 2018
Whirlpool Recalls KitchenAid Electric Kettles Due to Burn Hazard
- Recall number
- 18103
- Units
- About 40,200 (In addition, 47,300 units were sold in Canada and 1,600 in Mexico)
- Hazard
- The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard.
- What was recalled
- This recall involves KitchenAid 1.7 Liter Electric Kettles. The kettles were sold in stainless steel, red, black, white, liquid graphite and cocoa silver. Model numbers and serial numbers are located on the bottom of the kettle. KitchenAid is written on the front of the kettles. A complete list of model and serial numbers included in this recall is posted on the firm's website at http://repair.whirlpool.com. Model Numbers Serial Numbers KEK1722SX (Stainless) YA325***** thru YA724***** KEK1722ER (Red) YA325***** thru YA724***** KEK1722OB (Black) YA325***** thru YA724***** KEK1722WH (White) YA325***** thru YA724***** KEK1722QG (Liquid Graphite) YA325***** thru YA724***** KEK1722CS (Cocoa Silve
- Remedy
- Consumers should immediately stop using the recalled kettles and contact Whirlpool for a free replacement.
- Sold at
- Bed Bath & Beyond, Dillard's, Fry's Electronics, Kitchen Kaboodle, Kohl's, Navy Exchange, Target, Williams Sonoma, and other home improvement, home appliance and retail stores and online at Amazon.com as well as other online retailers from September 2013 through February 2018 for about $100 to $120.
- Company
- Co-Win Global Ltd, of Hong Kong, Whirlpool Corp., of Benton Harbor, Mich.
- Contact
- Whirlpool Corporation at 800-874-0608 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at http://repair.whirlpool.com for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.