Product recalls
Joolz Recalls: 2 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 2 recalls involving Joolz products since 2010, the most recent on June 18, 2026. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Joolz recalls
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
Hazard: The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
Remedy: Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video…
· Official CPSC notice (opens in a new tab)
Product recall · June 18, 2026
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
- Recall number
- 26568
- Units
- About 3,840 (In addition, about 148 were sold in Canada)
- Hazard
- The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
- What was recalled
- This recall involves the Aer2 Car Seat Adapters for Joolz Aer2 Strollers. The adapters are designed to transfer the car seat from a car to the stroller. The black adapters are sold in a set of two and are made of plastic. They are sold as accessories. Only the car seat adapters are involved in the recall; the stroller is not involved in the recall. A product identifier starting with NL311 can be found on the inside of the adapter.
- Remedy
- Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere.
- Sold at
- Bloomingdale's, Nordstrom, and specialty stores nationwide, and online at www.joolz.com, www.bloomingdales.com, www.nordstrom.com, and www.amazon.com from June 2025 to May 2026 for about $50.
- Company
- Joolz USA Inc., of New York, New York
- Contact
- Joolz Customer Service Team toll-free at 888-943-4889 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://joolzcarseatadapter.expertinquiry.com or www.joolz.com and click "Product Recalls" at the bottom of the page for more information.
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury or Death from Suffocation and Fall Hazards; Violates Mandatory Standard for Infant Sleep Products
Hazard: The baby loungers violate the mandatory standard for Infant Sleep Products because the sides are shorter than the minimum side height limit to secure the infant; the sleeping pad's thickness exceeds the maximum limit, posing a suffocation hazard; and an infant could fall out of an enclosed opening at the foot of the l…
Remedy: Consumers should stop using the baby loungers immediately and contact CooCooBaby for a full refund. Consumers should remove the sleeping pad, cut up the sides of the baby lounger and the sleeping pad and email a photo o…
· Official CPSC notice (opens in a new tab)
Product recall · June 18, 2026
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury or Death from Suffocation and Fall Hazards; Violates Mandatory Standard for Infant Sleep Products
- Recall number
- 26569
- Units
- About 2,355
- Hazard
- The baby loungers violate the mandatory standard for Infant Sleep Products because the sides are shorter than the minimum side height limit to secure the infant; the sleeping pad's thickness exceeds the maximum limit, posing a suffocation hazard; and an infant could fall out of an enclosed opening at the foot of the lounger or become entrapped. The portable loungers do not have a stand, posing a fall hazard. These violations create an unsafe sleeping environment for infants, posing a risk of serious injury or death.
- What was recalled
- This recall involves the "Classic" and "Deluxe" CooCooBaby Baby Loungers. The recalled baby loungers are made of a foam sleeping pad and padded bumpers with a cloth cover and were sold in multiple styles and colors. The Deluxe lounger has buttons at the foot, and the Classic lounger has a ribbon tie at the foot. "CooCooBaby" and the manufacturing information can be found on tags on the side of both baby loungers.
- Remedy
- Consumers should stop using the baby loungers immediately and contact CooCooBaby for a full refund. Consumers should remove the sleeping pad, cut up the sides of the baby lounger and the sleeping pad and email a photo of the destroyed lounger to support@coocoobabyofficial.com to obtain a full refund issued to the original payment method.
- Sold at
- Online at CooCooBabyOfficial.com and Amazon.com from December 2024 through March 2026 for between $35 and $70.
- Company
- CooCooBaby, of China
- Contact
- Email at support@coocoobabyofficial.com, or online at https://coocoobabyofficial.com/pages/recall-notice or coocoobabyofficial.com for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.