Product recalls
Herman Miller Recalls: 3 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 3 recalls involving Herman Miller products since 2010, the most recent on October 6, 2022. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Herman Miller recalls
MillerKnoll Recalls Desk and Storage Units Due to Violation of the Federal Lead Paint Ban; Lead Poisoning Hazard (Recall Alert)
Hazard: The surface paint on the tan side panels of the desks and storage units contains levels of lead that exceed the federal lead paint ban, posing a lead poisoning hazard. Lead is toxic if ingested by young children and can cause adverse health effects.
Remedy: Consumers should stop using the recalled desks and storage units immediately. Contact MillerKnoll for either a full refund and free pickup of the desks and storage units, or to receive a free repair kit that includes a …
· Official CPSC notice (opens in a new tab)
Product recall · October 6, 2022
MillerKnoll Recalls Desk and Storage Units Due to Violation of the Federal Lead Paint Ban; Lead Poisoning Hazard (Recall Alert)
- Recall number
- 23701
- Units
- About 700
- Hazard
- The surface paint on the tan side panels of the desks and storage units contains levels of lead that exceed the federal lead paint ban, posing a lead poisoning hazard. Lead is toxic if ingested by young children and can cause adverse health effects.
- What was recalled
- This recall involves Eames Storage Units (ESU) and Eames Desk Units (EDU). The units are made from wood and steel joined with metal fasteners. They were sold in two color schemes: natural color that includes tan, gray, white and black panels; and multicolor that includes tan, white, black, red, yellow and blue panels. The product number is printed on the label located on the bottom surface of the bottom panel, rear left of the Eames Storage Units (ESU) and Eames Desk Units (EDU) beneath the black Herman Miller medallion. The SKU number may appear on consumers' product order confirmation. The violative tan panel is utilized in the following desks and storage units: Recalled Eames Storage/Desk
- Remedy
- Consumers should stop using the recalled desks and storage units immediately. Contact MillerKnoll for either a full refund and free pickup of the desks and storage units, or to receive a free repair kit that includes a replacement panel requiring a screwdriver and a needle nose plier for consumers to install. MillerKnoll is contacting all purchasers directly.
- Sold at
- Herman Miller and Design Within Reach stores nationwide and online at store.hermanmiller.com, dwr.com and other websites from October 2020 through March 2022 for between $800 and $4,000.
- Company
- MillerKnoll Inc., formerly known as Herman Miller Inc., of Zeeland, Michigan
- Contact
- MillerKnoll at 800-338-2107 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall_info@hermanmiller.com, or online at https://www.hermanmiller.com/customer-service/recalls/eames-desks-and-storage-units or www.hermanmiller.com and click on "Product Recalls" for more information.
Herman Miller and Design Within Reach Recall Dressers and Cabinets Due to Tip-Over and Entrapment Hazards; Remedy May Be Delayed Due to COVID-19 Restrictions; Keep Product Away from Children (Recall Alert)
Hazard: The recalled dressers and cabinets are unstable and can tip over if not anchored to the wall, posing serious tip-over and entrapment hazards that can result in death or injuries to children. The chests do not comply with the performance requirements of the U.S. voluntary industry standard (ASTM F2057-19).
Remedy: Consumers should immediately stop using this or any recalled chest or cabinet if not properly anchored to the wall, place it in an area that children cannot access and contact Herman Miller to receive a full refund with…
· Official CPSC notice (opens in a new tab)
Product recall · May 21, 2020
Herman Miller and Design Within Reach Recall Dressers and Cabinets Due to Tip-Over and Entrapment Hazards; Remedy May Be Delayed Due to COVID-19 Restrictions; Keep Product Away from Children (Recall Alert)
- Recall number
- 20747
- Units
- About 2,700 (In addition, about 120 were sold in Canada)
- Hazard
- The recalled dressers and cabinets are unstable and can tip over if not anchored to the wall, posing serious tip-over and entrapment hazards that can result in death or injuries to children. The chests do not comply with the performance requirements of the U.S. voluntary industry standard (ASTM F2057-19).
- What was recalled
- This recall involves Herman Miller Nelson Cabinets and Dressers and Design Within Reach Lauki Cabinets and Dressers. Product numbers can be found on a label located inside an upper drawer. The Nelson cabinets are wood veneer and have 2 doors or 3, 4, 5 or 8 drawers. They were sold in oak, walnut, ash, and santos palisander (brown). The Lauki dressers are wood veneer or lacquered MDF and have 3 or 6 drawers. They were sold in the following colors: Oak, Walnut, White, Graphite and Glacier Grey. Recalled Herman Miller Nelson cabinets PRODUCT # PRODUCT NAME DESCRIPTION RETAIL PRICE TE3400.E Nelson Thin Edge Chest Cabinet 56 x 18.5 x 41 Cabinet, 5-Drawers with 1 right door $7,800 - $16,000 TE3400
- Remedy
- Consumers should immediately stop using this or any recalled chest or cabinet if not properly anchored to the wall, place it in an area that children cannot access and contact Herman Miller to receive a full refund with free pick-up of the chest. Herman Miller is contacting all known purchasers directly.
- Sold at
- Nelson units were sold at the Herman Miller NY store, Design Within Reach stores nationwide, online at hermanmiller.com and dwr.com, and through wholesale dealers. Lauki units were sold at Design Within Reach stores nationwide and online at dwr.com. All of the products were sold from September 2010 through January 2020 for between $2,600 and $16,000.
- Company
- Herman Miller Inc., of Zeeland, Mich., Design Within Reach Inc., of Stamford, Conn.
- Contact
- Email recall_info@hermanmiller.com, or go online at www.hermanmiller.com and click on “Nelson Product Recall” at the bottom of the home page or visit https://www.hermanmiller.com/customer-service/recalls/nelson-dresser-cabinet-and-buffet-recall/. For Design Within Reach Lauki products go to www.dwr.com and click on “Lauki Recall” at the bottom of the home page or visit https://www.dwr.com/recall-l
Herman Miller Recalls Fiberglass Rocking Chairs Due to Fall Hazard
Hazard: The rocker's base can separate from the seat, posing a fall hazard.
Remedy: Consumers should immediately stop using the recalled rockers and contact Herman Miller to return the product free of cost for a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · October 17, 2017
Herman Miller Recalls Fiberglass Rocking Chairs Due to Fall Hazard
- Recall number
- 18010
- Units
- About 1,600 (in addition, about 190 were sold in Canada)
- Hazard
- The rocker's base can separate from the seat, posing a fall hazard.
- What was recalled
- This recall involves Herman Miller's Eames-branded molded fiberglass armchair rockers with model numbers beginning with RFAR. The rockers were sold in multiple shell colors and frame finishes, and with or without upholstery. The upholstered rockers measure about 25.25 by 25.5 by 27 inches and the non-upholstered about 25 by 25.5 by 27 inches. Recalled rockers were manufactured from May 1, 2013 through September 8, 2017. The manufacture date in MM/DD/YYYY format and the model number are printed on a label located on the underside of the seat. The Herman Miller, the Eames Office and the Eames signature logos are molded into the underside of the seat
- Remedy
- Consumers should immediately stop using the recalled rockers and contact Herman Miller to return the product free of cost for a full refund.
- Sold at
- Herman Miller, Design Within Reach and Herman Miller's authorized retailers and dealers nationwide and online at http://store.hermanmiller.com and www.dwr.com from May 2013 through September 2017 for about $650 (non-upholstered) and $890 (upholstered).
- Company
- Herman Miller, Inc., Zeeland, Mich.
- Contact
- Herman Miller online at www.hermanmiller.com and click on Recall Information at the bottom of the page, email at recall_info@hermanmiller.com or toll-free at 866-866-3124 from 9 a.m. to 5 p.m. ET Monday through Friday for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.