Product recalls
Hallmark Recalls: 4 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 4 recalls involving Hallmark products since 2010, the most recent on November 14, 2024. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Hallmark recalls
Hallmark Recalls Cad Bane Christmas Tree Ornaments Due to Risk of Mold Exposure
Hazard: The brown paint on the exterior of the recalled Christmas tree ornaments did not fully dry before packaging, causing mold to grow on the exterior surface of the ornament, posing risk of respiratory issues to consumers due to mold exposure.
Remedy: Consumers should immediately stop using the recalled ornament and return it to their Hallmark Gold Crown store or follow the return instructions online at www.hallmark.com to receive a postage paid shipping label for a …
· Official CPSC notice (opens in a new tab)
Product recall · November 14, 2024
Hallmark Recalls Cad Bane Christmas Tree Ornaments Due to Risk of Mold Exposure
- Recall number
- 25041
- Units
- About 11,100
- Hazard
- The brown paint on the exterior of the recalled Christmas tree ornaments did not fully dry before packaging, causing mold to grow on the exterior surface of the ornament, posing risk of respiratory issues to consumers due to mold exposure.
- What was recalled
- The recall involves the Hallmark Keepsake Christmas Tree Ornament featuring the Cad Bane™ character from Star Wars: The Book of Boba Fett. The ornament features a figurine with a brown hat, brown jacket, brown pants, a green face and blue cuffs. The ornament is about 4.5 inches tall and 1.5 inches wide. The ornament was sold in a collectible and reusable white storage box with red accented sides. The code 2199QXE3341 is printed on the bottom of the collectible box.
- Remedy
- Consumers should immediately stop using the recalled ornament and return it to their Hallmark Gold Crown store or follow the return instructions online at www.hallmark.com to receive a postage paid shipping label for a full refund. Consumers will receive a full refund in the form of original payment. No purchase receipt is required to receive the refund.
- Sold at
- Hallmark Gold Crown stores nationwide and online at Hallmark.com from September 2024 through October 2024 for about $22.
- Company
- Hallmark Cards, of Kansas City, Missouri
- Contact
- Hallmark at 800-425-5627 from 9 a.m. to 5 p.m. CT Monday through Friday, click on "Contact Us" at https://care.hallmark.com/s/ to send an email, or online at www.hallmark.com/product-recalls or www.hallmark.com and click on "Product Recalls" at the bottom of the page for more information.
Hallmark Recalls Teethers Due to Choking Hazard
Hazard: The finished wooden ring can break into small parts, posing a choking hazard
Remedy: Consumers should immediately take the recalled teethers away from children and contact Hallmark to receive a $25 gift card towards any product at Hallmark Gold Crown Stores or online at www.hallmark.com.
· Official CPSC notice (opens in a new tab)
Product recall · August 18, 2021
Hallmark Recalls Teethers Due to Choking Hazard
- Recall number
- 21181
- Units
- About 15,500 (In addition, about 1,200 were sold in Canada)
- Hazard
- The finished wooden ring can break into small parts, posing a choking hazard
- What was recalled
- This recall involves 11 different styles of round teethers made of softwood and with a variety of attachments including plush rattles in the shape of animal heads, plush animal heads, or with attached decorative fabric. The wooden teether ring measures about three inches in diameter and the plush animal heads are about three inches in height and width. The teethers weigh less than one pound. The products were sold with a gray woven brand label with the Hallmark brand crown and a hangtag, in various colors, describing the product as "Plush and Wood Teether and Rattle" or "Wood and Detachable Cloth Teether for Little Droolers." They were manufactured between 2015 and 2020 with a sewn-in white
- Remedy
- Consumers should immediately take the recalled teethers away from children and contact Hallmark to receive a $25 gift card towards any product at Hallmark Gold Crown Stores or online at www.hallmark.com.
- Sold at
- Hallmark Gold Crown stores, supermarkets, pharmacies, boutique gift shops and online at www.hallmark.com from June 2015 through June 2021 for between $10 and $25.
- Company
- Hallmark Marketing Company LLC, of Kansas City, Mo.
- Contact
- Hallmark at 800-425-5627 from 9 a.m. to 8 p.m. ET, Monday through Friday, or online at www.hallmark.com/recall or www.hallmark.com and click on "Product Recalls" for more information.
Hallmark Recalls Candles Due to Fire and Laceration Hazards
Hazard: When the candle is lit, the glass jar can break, posing fire and laceration hazards.
Remedy: Consumers should immediately stop using the recalled candles and return them to the store where purchased for a full refund of the purchase price and a $10 Hallmark Gold Crown gift card.
· Official CPSC notice (opens in a new tab)
Product recall · December 20, 2019
Hallmark Recalls Candles Due to Fire and Laceration Hazards
- Recall number
- 20047
- Units
- About 4,500
- Hazard
- When the candle is lit, the glass jar can break, posing fire and laceration hazards.
- What was recalled
- This recall involves the frosted balsam soy blend jar candles. The scented candles are green and have three wicks. The candle's glass jar measures about 5 inches high and 4.5 inches in diameter and has a metal top. Hallmark, frosted balsam and an image of a snowy pine cone appear on the front of the candle. Date code 9211D, SKU code XKT1747 and UPC code 763795556991 appear on a white label on the candle's underside.
- Remedy
- Consumers should immediately stop using the recalled candles and return them to the store where purchased for a full refund of the purchase price and a $10 Hallmark Gold Crown gift card.
- Sold at
- Norman's Hallmark stores in New Jersey and Pennsylvania from September 2019 through December 2019 for about $28.
- Company
- Hallmark Marketing Company LLC, of Kansas City, Mo.
- Contact
- Hallmark at 800-HALLMARK (800-425-5627) from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.hallmark.com and click on Product Recalls at the bottom of the homepage for more information.
Hallmark Recalls Plush Baby Stacking Toys Due to Choking Hazard
Hazard: The toys have fabric hats and bows that can detach, posing a choking hazard.
Remedy: Consumers should immediately stop using the recalled toys and take them away from children. Contact Hallmark to receive a prepaid shipping label for returning the recalled toy and for a $40 Hallmark Gold Crown gift card.
· Official CPSC notice (opens in a new tab)
Product recall · August 31, 2017
Hallmark Recalls Plush Baby Stacking Toys Due to Choking Hazard
- Recall number
- 17216
- Units
- About 5,800 (in addition, about 200 were sold in Canada)
- Hazard
- The toys have fabric hats and bows that can detach, posing a choking hazard.
- What was recalled
- This recall involves the itty bittys baby Disney-licensed plush animal stacking toys with rattling rings. The toys measure 10 inches by 7.5 inches by 9.5 inches. They have a yellow base stand with a post and four rattling rings that slide on and off the post. The red, blue, pink and purple rings have Mickey Mouse and Minnie Mouse, and Donald Duck and Daisy Duck characters attached to them. Three of the four Disney-licensed characters are wearing a small plush, fabric hat or bow. The Hallmark logo and "itty bittys" are printed on a sewn-on tag attached to the toy's base.
- Remedy
- Consumers should immediately stop using the recalled toys and take them away from children. Contact Hallmark to receive a prepaid shipping label for returning the recalled toy and for a $40 Hallmark Gold Crown gift card.
- Sold at
- Hallmark Gold Crown stores nationwide and online at Hallmark.com and Amazon.com from June 2016 through July 2017 for about $30.
- Company
- Hallmark Marketing Company LLC, of Kansas City, Mo., Hallmark Marketing Company LLC, of Kansas City, Mo.
- Contact
- Hallmark at 800-425-5627 from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.hallmark.com and click on Product Recalls at the bottom of the page for more information.
Browse Hallmark products and prices or search all recalls.
Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.