Product recalls
Google Recalls: 1 CPSC Recall Since 2010
The U.S. Consumer Product Safety Commission has announced 1 recall involving Google products since 2010, the most recent on December 17, 2013. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Google recalls
Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt
Hazard: The computer's charger can overheat and melt, posing fire and burn hazards.
Remedy: Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
· Official CPSC notice (opens in a new tab)
Product recall · December 17, 2013
Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt
- Recall number
- 14061
- Units
- About 145,000 units
- Hazard
- The computer's charger can overheat and melt, posing fire and burn hazards.
- What was recalled
- This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
- Remedy
- Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
- Sold at
- Best Buy stores nationwide and online at Amazon.com, bestbuy.com, Google Play at play.google.com, and HP Shopping at shopping.hp.com from October 2013 through November 2013 and included with the Chromebook 11 which sold for about $280.
- Company
- Google Inc., of Mountain View, Calif., Hewlett-Packard Company (HP), of Palo Alto, Calif.
- Contact
- Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.