Product recalls
Franklin Recalls: 8 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 8 recalls involving Franklin products since 2010, the most recent on April 8, 2021. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Franklin recalls
Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards
Hazard: The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.
Remedy: Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away fro…
· Official CPSC notice (opens in a new tab)
Product recall · April 8, 2021
Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards
- Recall number
- 21106
- Units
- About 2.5 million
- Hazard
- The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.
- What was recalled
- This recall involves Ellipsis Jetpack mobile hotspots imported by Franklin Wireless Corp. The recalled Jetpacks are dark navy plastic oval devices that are about 3.5 inches wide and 2.25 inches tall. "verizon" is printed below the digital display window on the front of the device. The charger provided with the recalled Jetpacks has a sticker on the wire that states: Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.
- Remedy
- Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away from combustibles until it can be properly returned to Verizon. If consumers must use the product for internet access, then they should take the following steps: Turn the recalled hotspot "on" and plug it in to allow the hotspot to receive two over-the-air automatic software updates that: (a) enable the device's identifying number to be viewed on its scrolling screen and (b) prevent the device from charging while the device is plugged in and powered on. After the software update is applied, users should: (a) Leave the device powered on while it is plugged in. (b) When not in use, the device should be turned off, unplugged from its power source, and securely stored. Consumers should use the contact information below to receive a replacement hotspot free of charge and a return envelope to return the Ellipsis to Verizon for safe disposal. Schools that provided the recalled Ellipsis Jetpack to students have been contacted by Verizon with instructions on receiving replacement hotspots free of charge and mailing packages to return the recalled Ellipsis Jetpacks to Verizon for safe disposal. Parents whose children received the recalled Ellipsis Jetpack from their schools should contact their school for instructions on how to receive a free replacement device and return their recalled Ellipsis Jetpacks.
- Sold at
- Verizon stores nationwide, and other stores and to school districts nationwide and online at www.verizon.com from April 2017 through March 2021 for between $50 to $150.
- Company
- Franklin Wireless Corp., of San Diego, Calif., Cellco Partnership, d/b/a Verizon Wireless, of Basking Ridge, New Jersey
- Contact
- Verizon toll-free at 855-205-2627 from 8 a.m. to 10 p.m. ET or online at www.EllipsisJetpackRecall.expertinquiry.com or www.verizon.com and click on "Recalls" on the bottom of the page for more information.
Southwire Recalls Electrical Outlet Boxes Due to Fire Hazard
Hazard: The electrical receptacles can overheat when in use, posing a fire hazard.
Remedy: Consumers should immediately unplug any electrical devices from the recalled electrical outlet boxes, discontinue their use and contact Southwire for a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · August 20, 2019
Southwire Recalls Electrical Outlet Boxes Due to Fire Hazard
- Recall number
- 19183
- Units
- About 3,000
- Hazard
- The electrical receptacles can overheat when in use, posing a fire hazard.
- What was recalled
- This recall involves Garvin Pop-Up Floor Box Kits with a finish of either stainless steel or brushed brass that each include two electrical receptacles and two USB ports. The pop-up electrical outlet boxes are designed to be installed into floors with a metal lid that opens and closes to reveal the electrical receptacles and USB ports.
- Remedy
- Consumers should immediately unplug any electrical devices from the recalled electrical outlet boxes, discontinue their use and contact Southwire for a full refund.
- Sold at
- Online at garvinindustries.com, acdcusa.com, cesco.com, gordonelectricsupply.com, platt.com and usesi.com from January 2016 through August 2018 for about $90.
- Company
- Garvin Industries Inc., of of Franklin Park, Ill., Southwire Company LLC, of Carrollton, Ga.
- Contact
- Southwire toll-free at 888-803-0492 from 7 a.m. to 6 p.m. CT Monday through Friday, or online at www.garvinindustries.com or www.southwire.com and click on “Product Recall” for more information.
Franklin Fueling Systems Recalls Gas Station Hose/Swivel Fitting Sets Due to Fire, Explosion Hazards
Hazard: The swivel fitting can separate from the hose, causing fuel to leak, posing a fire and explosion hazard.
Remedy: Consumers should immediately stop using the recalled hose/swivel fitting sets and contact the firm to receive a full refund or a replacement hose/swivel fitting set.
· Official CPSC notice (opens in a new tab)
Product recall · March 15, 2016
Franklin Fueling Systems Recalls Gas Station Hose/Swivel Fitting Sets Due to Fire, Explosion Hazards
- Recall number
- 16119
- Units
- About 9,000
- Hazard
- The swivel fitting can separate from the hose, causing fuel to leak, posing a fire and explosion hazard.
- What was recalled
- This recall involves gas station hose and swivel fitting sets used with gas station nozzles to dispense or transfer refined fuels such as gasoline, diesel, ethanol blends and biodiesel blends. The sets are made of at least one metal swivel fitting attached to ¾-inch or 1-inch FLEX-ING™ brand FLEX-ON™ Hardwall, Marina and Softwall hoses. The attached hoses were sold in varying lengths. The size in inches and millimeters, and part number 559N or 559NMP are printed on the sidewall of the hoses. Hardwall hoses were sold in the colors black, blue, green, red and yellow, and have "FLEX-ING FLEX-ON HW FR PREMIUM FUEL HOSE BY FRANKLIN FUELING SYSTEMS" printed on the sidewall. Marina hoses were sold
- Remedy
- Consumers should immediately stop using the recalled hose/swivel fitting sets and contact the firm to receive a full refund or a replacement hose/swivel fitting set.
- Sold at
- Distributors, contractors and gasoline stations nationwide from April 2015 through September 2015 for swivel fittings with ¾-inch hoses and May 2015 through October 2015 for swivel fittings with 1-inch hoses. The hose/swivel fitting sets were sold for between $18 and $400.
- Company
- Franklin Fueling Systems Inc., of Madison, Wis.
- Contact
- Franklin Fueling Systems at 800-984-6266 from 7 a.m. to 5 p.m. CT Monday through Friday or online at www.franklinfueling.com and click on "Hose/Swivel Recall Update" under Latest News for more information.
Power Reclining Furniture Recalled by Franklin Due to Fire Hazard; Power Switch Can Fail
Hazard: The switch used to operate the reclining function can overheat, posing a fire hazard to consumers.
Remedy: Consumers should immediately unplug the recalled units and contact Franklin for a replacement operating switch.
· Official CPSC notice (opens in a new tab)
Product recall · May 7, 2015
Power Reclining Furniture Recalled by Franklin Due to Fire Hazard; Power Switch Can Fail
- Recall number
- 15129
- Units
- About 81,000 in the U.S.
- Hazard
- The switch used to operate the reclining function can overheat, posing a fire hazard to consumers.
- What was recalled
- This recall involves power reclining furniture with rectangular power switches. The black plastic switches measure 1 3/8 inches by 3 inches and are installed either on the arm, console or side of various styles of reclining chairs, sofas and sectionals. Furniture with the rectangular power switches was sold under the name, Franklin Corporation or one of eight private labels, including Big Sandy Superstore, Cardi's Furniture, Cimarron Lumber/Sutherland's, The Great American Home Store, Levin Furniture, Overstock.com, Raymour & Flanigan and Slumberland Furniture. A label on the underside of the footrest lists the retailer or private label name and the product style number and, if applicable, t
- Remedy
- Consumers should immediately unplug the recalled units and contact Franklin for a replacement operating switch.
- Sold at
- Furniture stores nationwide and online from October 2013 to December 2014 for between $400 and $4,000.
- Company
- Franklin Corporation, of Houston, Miss.
- Contact
- Franklin Corporation toll-free at (866) 551-2706 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://Franklincorp.com and click on the "Power Switch Recall" button.
Franklin Fueling Systems Recalls Hardwall Fuel Curb Hose Due to Fire and Explosion Hazard
Hazard: The crimp on the fuel hose can loosen causing fuel to leak, posing a fire and explosion hazard.
Remedy: Consumers should immediately stop using the recalled hardwall curb hose and contact the firm to receive a full refund or a replacement hose.
· Official CPSC notice (opens in a new tab)
Product recall · September 30, 2014
Franklin Fueling Systems Recalls Hardwall Fuel Curb Hose Due to Fire and Explosion Hazard
- Recall number
- 14285
- Units
- About 6,700
- Hazard
- The crimp on the fuel hose can loosen causing fuel to leak, posing a fire and explosion hazard.
- What was recalled
- The FLEX-ING™ FLEX-ON hardwall curb hose is 1 inch in diameter ranging in lengths from 9 inches to 100 feet, including various made-to-order lengths, with fixed and swivel fittings. The product is used in conjunction with the gas station nozzle to dispense or transfer refined fuels such as gasoline, diesel, ethanol blends and biodiesel blends (up to E15). The recalled hoses come in black, green, blue, yellow or red. A date code of M1014 through M3014 in WWYY format, is on the fitting with model numbers starting with FLHFR3XX XXX or FLXHW3XX XXX. On the products with a fixed fitting, the model number is on a label on the crimp ferrule. On products with a swivel fitting, the model number can b
- Remedy
- Consumers should immediately stop using the recalled hardwall curb hose and contact the firm to receive a full refund or a replacement hose.
- Sold at
- Distributors, contractors and gasoline stations nationwide from March 2014 through July 2014 for between $20 and $560 depending on length.
- Company
- Franklin Fueling Systems Inc., of Madison, Wisc.
- Contact
- Franklin Fueling Systems at (800) 225-9787 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.franklinfueling.com and click on "Recall Information: Recall of 1" Hardwall Curb Hose" for more information.
Bexco Recalls Franklin & Ben Mason 4-in-1 Convertible Cribs Due to Fall and Entrapment Hazards
Hazard: The crib front can separate from the side panels and create a hazardous gap that can allow a child to fall out or become entrapped between the front and side panels.
Remedy: Consumers should immediately stop using the recalled cribs and contact the firm for a free repair kit. In the meantime, parents are urged to find an alternate, safe sleeping environment for the child, such as a bassinet…
· Official CPSC notice (opens in a new tab)
Product recall · August 19, 2014
Bexco Recalls Franklin & Ben Mason 4-in-1 Convertible Cribs Due to Fall and Entrapment Hazards
- Recall number
- 14258
- Units
- About 1,000 in the U.S and 100 in Canada
- Hazard
- The crib front can separate from the side panels and create a hazardous gap that can allow a child to fall out or become entrapped between the front and side panels.
- What was recalled
- This recall includes Franklin & Ben Mason style 4-in-1 style cribs model number 5601 that were manufactured from January 2012 through August 2012. The model number and the date of manufacture are printed on a label on the inside of a side panel of the crib. Listed on the label as a "serial number," the following purchase order numbers are included in the recall: H004522, H004546, H004548 or H004777. The cribs have solid wood sideboards and wood rails on the front and back of the crib in varying heights and can convert to a daybed, toddler bed or full-sized bed. There is a storage drawer at the base of the crib with two metal knobs. The recalled cribs were sold in weathered gray and rustic br
- Remedy
- Consumers should immediately stop using the recalled cribs and contact the firm for a free repair kit. In the meantime, parents are urged to find an alternate, safe sleeping environment for the child, such as a bassinet, play yard or toddler bed depending on the child's age.
- Sold at
- Juvenile products specialty retailers nationwide from January 2012 through June 2014 for between $600 and $700.
- Company
- Bexco Enterprises Inc., of Montebello, Calif.
- Contact
- Contact Franklin and Ben, a division of Bexco, toll-free at (888) 673-6652 8:30 a.m. to 5:15 p.m. PT Monday through Friday. Consumers can also visit the firm's website at www.franklinandben.com and click "Safety Recall" to request a repair kit.
Paddywax Recalls Fragrance Diffusers Due to Violation of the FHSA Labeling Requirements
Hazard: The label on the diffusers violates the Federal Hazardous Substances Act (FHSA) by omitting the presence of petroleum distillates. Petroleum distillates pose an aspiration hazard if swallowed.
Remedy: Consumers should immediately stop using the diffusers and move out of reach of children and pets. Contact Paddywax for instructions on returning unopened containers and disposal of opened containers to receive a replace…
· Official CPSC notice (opens in a new tab)
Product recall · June 20, 2013
Paddywax Recalls Fragrance Diffusers Due to Violation of the FHSA Labeling Requirements
- Recall number
- 13223
- Units
- About 2,100
- Hazard
- The label on the diffusers violates the Federal Hazardous Substances Act (FHSA) by omitting the presence of petroleum distillates. Petroleum distillates pose an aspiration hazard if swallowed.
- What was recalled
- The recall includes ECO and RELISH Paddywax diffusers sold in three fragrances. Fragrances include ECO Blood Orange with Bergamot, ECO Grapefruit with Coriander and RELISH Ocean Tide with Sea Salt. The diffusers were sold in a solid tan cylinder-shaped container measuring about 11-inches high by 2-3/4 inch diameter. The diffuser includes a green or blue glass vase and evaporating diffuser sticks. "Paddywax" and the fragrance name are printed on the front of the cylinder.
- Remedy
- Consumers should immediately stop using the diffusers and move out of reach of children and pets. Contact Paddywax for instructions on returning unopened containers and disposal of opened containers to receive a replacement product.
- Sold at
- Small gift shops, grocery, pharmacy, plant nurseries and spas nationwide and online at www.Paddywax.com from January 2013 through April 2013 for about $28.
- Company
- Paddywax LLC, of Franklin, Tenn.
- Contact
- Paddywax toll-free at (888) 442-3088 from 8 a.m. to 5 p.m. CT Monday through Friday, email at customer.service@paddywax.com or go online at www.paddywax.com and click on Recall for more information.
Motor Controllers for Submersible Pump Systems Recalled by Franklin Electric Due to Shock Hazard
Hazard: The product label can lose adhesion, exposing the circuitry. This could pose a shock hazard to consumers.
Remedy: Consumers should not touch areas of the units that are exposed due to label curling or peeling, and should immediately contact their dealer for a free replacement cover.
· Official CPSC notice (opens in a new tab)
Product recall · February 18, 2010
Motor Controllers for Submersible Pump Systems Recalled by Franklin Electric Due to Shock Hazard
- Recall number
- 10145
- Units
- About 38,000
- Hazard
- The product label can lose adhesion, exposing the circuitry. This could pose a shock hazard to consumers.
- What was recalled
- This recall involves the Pumptec electronic motor controller for 115v/230v submersible motors rated 1/3 to 1 1/2 HP with model number 5800020600 and date codes of 06F45 through 09L45. The model number and date code can be found on the nameplate label located on the right-hand side of the enclosure.
- Remedy
- Consumers should not touch areas of the units that are exposed due to label curling or peeling, and should immediately contact their dealer for a free replacement cover.
- Sold at
- Dealers nationwide from June 2006 through November 2009 for about $245.
- Company
- Franklin Electric Co., of Bluffton, Ind.
- Contact
- For additional information, contact Franklin Electric toll-free at (866) 841-6039 between 8 a.m. and 5 p.m. ET daily or visit the firm's Web site at www.franklin-electric.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.