Product recalls
Excalibur Recalls: 3 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 3 recalls involving Excalibur products since 2010, the most recent on April 4, 2024. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Excalibur recalls
C2 Crank Cocking Aids for Excalibur Crossbows Recalled Due to Impact Injury and Laceration Hazards; Manufactured by Excalibur Crossbow
Hazard: The C2 Crank's cocking hooks can break during use, causing flying plastic hook projectiles, posing impact injury and laceration hazards to the user and bystanders.
Remedy: Consumers should immediately stop using the recalled C2 Crank and contact Excalibur Crossbow to receive instructions on receiving free replacement rope and hooks.
· Official CPSC notice (opens in a new tab)
Product recall · April 4, 2024
C2 Crank Cocking Aids for Excalibur Crossbows Recalled Due to Impact Injury and Laceration Hazards; Manufactured by Excalibur Crossbow
- Recall number
- 24180
- Units
- About 15,000 (In addition, about 3,920 were sold in Canada)
- Hazard
- The C2 Crank's cocking hooks can break during use, causing flying plastic hook projectiles, posing impact injury and laceration hazards to the user and bystanders.
- What was recalled
- This recall involves Excalibur Crossbow's C2 Crank sold as a cocking aid for crossbows. The C2 Crank has two plastic cocking hooks attached to the string of the C2 Crank. The C2 Crank was sold in black. The "Excalibur Crossbow" logo is on the front of the unit. The part number 2199 and the UPC number 626192021991 are located on the packaging.
- Remedy
- Consumers should immediately stop using the recalled C2 Crank and contact Excalibur Crossbow to receive instructions on receiving free replacement rope and hooks.
- Sold at
- Bass Pro Shops, Cabela's, and other stores nationwide and online at excaliburcrossbow.com, ebay.com and amazon.com from January 2008 through December 2021 for about $190.
- Company
- Excalibur Crossbow US LLC, of Canada
- Contact
- Excalibur Crossbow toll-free at 888-689-1289 Monday through Thursday from 8 a.m. to 5 p.m. ET, email at warranty@excaliburcrossbow.com, online at www.excaliburcrossbow.com and click on "Recalls" or https://excaliburcrossbow.com/c2-crank-recall/ for more information.
Greenfield World Trade Recalls Food Dehydrators Due to Fire Hazard
Hazard: The food dehydrator can overheat, posing a fire hazard
Remedy: Consumers should immediately stop using the recalled food dehydrators and contact Greenfield World Trade to receive a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · May 2, 2019
Greenfield World Trade Recalls Food Dehydrators Due to Fire Hazard
- Recall number
- 19115
- Units
- 2400
- Hazard
- The food dehydrator can overheat, posing a fire hazard
- What was recalled
- This recall involves the Excalibur EZ DRY 5-tray food dehydrator with model number TTEVM50W or EVM50W. The 600W electric dehydrator is white, weighs 7 pounds and is about 12 inches tall by 15 inches wide. It has a temperature dial with an on/off switch on the front and a vented see-through lid at the top. The model number and embossed date code are printed on a white label on the underside of the unit. The date code for the TTEVM50W model is 3217 and for the EVM50W model the date code is 4017 or 4516.
- Remedy
- Consumers should immediately stop using the recalled food dehydrators and contact Greenfield World Trade to receive a full refund.
- Sold at
- Excalibur, Elite Creations, Modern Home Products, The Bon Ton Stores, Sam's Club, and Scheels stores nationwide and online at Newegg.com from November 2016 through February 2019 for about $60.
- Company
- Greenfield World Trade, Inc. of Fort Lauderdale, Fla., Greenfield World Trade, Inc. of Fort Lauderdale, Fla., Greenfield World Trade, Inc. of Fort Lauderdale, Fla.
- Contact
- Greenfield World Trade toll-free at 877-881-0065 from 12 p.m. to 7 p.m. ET Monday through Friday, email at productrecall@thelegacycompanies.com or online at www.greenfieldworld.com and click on the Recall Safety Information link at the top of the page for more information.
Excalibur Recalls Crossbows Due to Injury Hazard; Can Fire Unexpectedly
Hazard: The crossbow can fire an arrow without the trigger being pulled, posing an injury hazard to the user and to bystanders.
Remedy: Consumers should immediately stop using the recalled crossbows and return them to the place of purchase to return to Excalibur for a free inspection and repair, or contact Excalibur for instructions on shipping the prod…
· Official CPSC notice (opens in a new tab)
Product recall · April 22, 2014
Excalibur Recalls Crossbows Due to Injury Hazard; Can Fire Unexpectedly
- Recall number
- 14154
- Units
- About 1,000
- Hazard
- The crossbow can fire an arrow without the trigger being pulled, posing an injury hazard to the user and to bystanders.
- What was recalled
- This recall involves the Excalibur Matrix Mega 405 crossbows. Matrix 405 is printed on a label on the left side of the stock. The crossbow was sold in a mossy oak treestand camouflage pattern. The crossbow measures about 36 inches long and was sold individually or as part of a package with a black scope, four-arrow quiver and bracket, four arrows, four 150-grain field points and a rope-cocking aid.
- Remedy
- Consumers should immediately stop using the recalled crossbows and return them to the place of purchase to return to Excalibur for a free inspection and repair, or contact Excalibur for instructions on shipping the product directly to Excalibur for a free repair. Excalibur will pay for shipping.
- Sold at
- Sporting goods stores nationwide including A-1 Archery, Black Sheep Sporting Goods, Cabelas, H & H Archery Supply, Horizontal Archery, Jay's Sporting Goods, Kinsey's Archery Products, Mike's Archery, Pape's, Sportsman's Supply and Woody's Sporting Goods from February 2014 through March 2014 for about $1,000 for the crossbow and $1,400 when sold as a package with the crossbow, arrows, a scope and other equipment.
- Company
- Excalibur Crossbow Inc., of Canada
- Contact
- Excalibur Crossbow at (800) 463-1817 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.excaliburcrossbow.org and click on "Important Safety Notice for Matrix 405 Owners" for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.