Product recalls
Epson Recalls: 1 CPSC Recall Since 2010
The U.S. Consumer Product Safety Commission has announced 1 recall involving Epson products since 2010, the most recent on May 1, 2020. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Epson recalls
Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Hazard: The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
Remedy: Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
· Official CPSC notice (opens in a new tab)
Product recall · May 1, 2020
Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
- Recall number
- 20116
- Units
- About 314,000 (In addition, 25,000 in Canada)
- Hazard
- The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
- What was recalled
- This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
- Remedy
- Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
- Sold at
- Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
- Company
- Epson America Inc., of Long Beach, Calif.
- Contact
- Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.