Product recalls
Command Recalls: 1 CPSC Recall Since 2010
The U.S. Consumer Product Safety Commission has announced 1 recall involving Command products since 2010, the most recent on November 8, 2012. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Command recalls
Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire
Hazard: A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
Remedy: Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company…
· Official CPSC notice (opens in a new tab)
Product recall · November 8, 2012
Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire
- Recall number
- 13033
- Units
- About 15,000
- Hazard
- A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
- What was recalled
- This recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts. Models included in the recall have serial numbers range from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The first two digits represent the year of manufacture, the letter represents the facility and the last six digits are sequential numbers, randomly selected. The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
- Remedy
- Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair.
- Sold at
- Hearth dealers and distributors nationwide between October 2011 and October 2012 for between $1,030 and $8,160.
- Company
- Monessen Hearth Systems Co., of Paris, Ky.
- Contact
- Monessen Hearth Systems; toll-free at (877) 406-9180, from 8 a.m. to 5 p.m. ET Monday through Friday, or website www.mhsc.com and click on "Recall Notice: Signature Command Defect" for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.