Product recalls
Canon Recalls: 3 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 3 recalls involving Canon products since 2010, the most recent on March 6, 2014. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Canon recalls
Canon Recalls to Repair PowerShot SX50 HS Digital Cameras
Hazard: A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
Remedy: Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
· Official CPSC notice (opens in a new tab)
Product recall · March 6, 2014
Canon Recalls to Repair PowerShot SX50 HS Digital Cameras
- Recall number
- 14128
- Units
- About 14,000
- Hazard
- A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
- What was recalled
- The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.
- Remedy
- Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
- Sold at
- Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
- Company
- Miyazaki Daishin Canon Inc., of Miyazaki, Japan, Nagasaki Canon Inc., of Nagasaki, Japan, Canon U.S.A. Inc., of Melville, New York
- Contact
- Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.
Canon Recalls for Repair Wireless File Transmitter Due to Risk of Allergic Reaction
Hazard: A chemical used in the rubber part on the top cover of the product can result in a reaction that changes the rubber from black to white and poses a risk of skin irritation to the consumer.
Remedy: Consumers should immediately stop using the transmitter and contact Canon U.S.A. for a free repair.
· Official CPSC notice (opens in a new tab)
Product recall · December 19, 2012
Canon Recalls for Repair Wireless File Transmitter Due to Risk of Allergic Reaction
- Recall number
- 13076
- Units
- About 500
- Hazard
- A chemical used in the rubber part on the top cover of the product can result in a reaction that changes the rubber from black to white and poses a risk of skin irritation to the consumer.
- What was recalled
- This recall involves Canon WFT-E7A wireless file transmitters, which allow photographers to transfer image data securely without the use of cables and wires. The transmitters are black, 5.3 inches wide, 1.2 inches tall and 2.4 inches deep and weigh 5.8 ounces. The Canon logo, the words "Wireless File Transmitter" and a rubberized cover are on the top of the transmitter. A digital access port and an Ethernet access port are on one side of the unit and a battery compartment is on the opposite side. An LCD panel and a power switch are on the back of the transmitter and a tripod screw hole is in the center of the unit. The first two digits of the serial number of recalled units are "03" through
- Remedy
- Consumers should immediately stop using the transmitter and contact Canon U.S.A. for a free repair.
- Sold at
- B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers from May 2012 through October 2012 for about $850.
- Company
- Canon U.S.A. Inc., of Lake Success, N.Y.
- Contact
- Canon Customer Support Center; toll-free at (855) 902-3277, from 8 a.m. to midnight ET Monday through Friday and 10 a.m. to 8 p.m. ET Saturday (except holidays), or online at www.usa.canon.com, and click on "Recalled for Repair."
Canon Recalls for Repair EOS Rebel T4i Digital Cameras Due to Risk of Allergic Reaction
Hazard: A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.
Remedy: Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.
· Official CPSC notice (opens in a new tab)
Product recall · August 14, 2012
Canon Recalls for Repair EOS Rebel T4i Digital Cameras Due to Risk of Allergic Reaction
- Recall number
- 12246
- Units
- About 68,200
- Hazard
- A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.
- What was recalled
- This recall involves certain EOS Rebel T4i digital SLR cameras with a 12-digit serial number that contain a sixth digit that is a "1." Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.
- Remedy
- Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.
- Sold at
- B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers between June 2012 and July 2012 for between $850 and $1,200.
- Company
- Canon U.S.A., Inc., of Lake Success, N.Y.
- Contact
- For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.