Product recalls
Bugaboo Recalls: 6 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 6 recalls involving Bugaboo products since 2010, the most recent on June 12, 2025. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Bugaboo recalls
Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard
Hazard: The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
Remedy: Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known …
· Official CPSC notice (opens in a new tab)
Product recall · June 12, 2025
Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard
- Recall number
- 25336
- Units
- About 18,280 (In addition, about 2,325 were sold in Canada)
- Hazard
- The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
- What was recalled
- This recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat. Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001
- Remedy
- Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known purchasers directly.
- Sold at
- Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380.
- Company
- Bugaboo North America Inc., of New York
- Contact
- Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com, or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information.
Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert)
Hazard: In "parent-facing" mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard.
Remedy: Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.
· Official CPSC notice (opens in a new tab)
Product recall · December 7, 2023
Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert)
- Recall number
- 24730
- Units
- About 1,000 (In addition, about 200 were sold in Canada)
- Hazard
- In "parent-facing" mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard.
- What was recalled
- This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers. The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their u
- Remedy
- Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.
- Sold at
- Children's specialty stores nationwide and online at www.bugaboo.com from May 2023 through June 2023 for about $900 for seat strollers only, and about $1,100 for bassinet strollers with seats.
- Company
- Bugaboo North America Inc., of New York
- Contact
- Bugaboo at 800-460-2922 Monday through Thursday from 7 a.m. to 4 p.m. PT, Friday from 7 a.m. to 1 p.m. PT or email at service.us@bugaboo.com or online at www.bugaboo.com and click "Recalls" at the bottom or top of the page or www.bugaboo.com/us-en/productrecalls for more information.
Bugaboo Recalls Cameleon3 Strollers Due to Fall Hazard
Hazard: The stroller's carrying handle can break and detach posing a fall hazard.
Remedy: Consumers should immediately remove the carry handle from the stroller's bassinet or seat and contact Bugaboo for a free replacement handle. While awaiting the replacement handle, consumers can continue to use the seat …
· Official CPSC notice (opens in a new tab)
Product recall · March 27, 2013
Bugaboo Recalls Cameleon3 Strollers Due to Fall Hazard
- Recall number
- 13153
- Units
- About 9,200 in the U.S. and 960 in Canada
- Hazard
- The stroller's carrying handle can break and detach posing a fall hazard.
- What was recalled
- This recall involves the Bugaboo Cameleon3 strollers. The stroller has an aluminum and plastic frame with rubberized wheels, a removable seat and bassinet, a removable "U"-shaped carry handle, an under-the-seat storage bag and a sun canopy. The bassinet, seat and sun canopy come in a variety of colors. The removable carry handle is used to transport the bassinet or seat separately from the chassis. The words "Bugaboo" and "Cameleon3" appear on a fabric tag on the side of the sun canopy. Strollers included in the recall have serial numbers from 19010 11153 00001 to 19010 51248 00215. Serial numbers are printed on a horizontal bar of the stroller's chassis beneath the seat.
- Remedy
- Consumers should immediately remove the carry handle from the stroller's bassinet or seat and contact Bugaboo for a free replacement handle. While awaiting the replacement handle, consumers can continue to use the seat or bassinet when attached to the chassis but should not attempt to use the seat or bassinet separate from the chassis.
- Sold at
- Buy Buy Baby, Toys R Us and other baby product stores nationwide, Neiman Marcus, Nordstrom, online at Bugaboo.com and other online retailers from September 2012 to March 2013 for between $889 and $1,600.
- Company
- Bugaboo International B.V., of Amsterdam, The Netherlands, Bugaboo Americas, of El Segundo, Calif.
- Contact
- Bugaboo Americas, at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, at e-mail serviceus@bugaboo.com or online at www.bugaboo.com, and click on "Important Safety Announcements" at the bottom left of the page for more information.
Bugaboo Recalls Strollers Due to Fall and Choking Hazards
Hazard: A button on the stroller's carrycot/seat carry handle can become disengaged and cause the handle to detach, posing fall and choking hazards to young children.
Remedy: Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.
· Official CPSC notice (opens in a new tab)
Product recall · January 15, 2013
Bugaboo Recalls Strollers Due to Fall and Choking Hazards
- Recall number
- 13092
- Units
- About 46,300 in the U.S. and 4,440 in Canada
- Hazard
- A button on the stroller's carrycot/seat carry handle can become disengaged and cause the handle to detach, posing fall and choking hazards to young children.
- What was recalled
- This recall involves the carry handles on Bugaboo Cameleon and Bugaboo Donkey model strollers with detachable carrycots/seats. The strollers were sold with a base, sun canopy and other accessories in various colors. A fabric tag on the side of the sun canopy has Bugaboo and the model name. Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller's chassis, located under the carrycot/seat. Bugaboo Cameleon Serial Number 04011090900001 to 04031101009999 Serial Number 08011090900001 to 08021100800386 Serial Number 140100093600531 to 140103123350418 Bugaboo Donkey Serial Number 170101105300001 to 170104130900500
- Remedy
- Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.
- Sold at
- Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold from January 2011 through December 2012 for between $1,200 and $1,600.
- Company
- Bugaboo International B.V., of Amsterdam, The Netherlands, Bugaboo Americas, of El Segundo, Calif.
- Contact
- Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at serviceus@bugaboo.com.
Bugaboo Bee Strollers Recalled by Bugaboo Americas Due to Fall Hazard
Hazard: The front swivel wheels can lock while the stroller is in motion, causing the stroller to tip and posing a fall hazard.
Remedy: Consumers should immediately stop using the recalled strollers and contact Bugaboo or the retailer where the stroller was purchased to receive free replacement swivel wheels.
· Official CPSC notice (opens in a new tab)
Product recall · December 22, 2011
Bugaboo Bee Strollers Recalled by Bugaboo Americas Due to Fall Hazard
- Recall number
- 12066
- Units
- About 7,000 in the United States and 260 in Canada
- Hazard
- The front swivel wheels can lock while the stroller is in motion, causing the stroller to tip and posing a fall hazard.
- What was recalled
- The recalled strollers are made for newborns and toddlers up to 37 pounds. They are sold in two frame colors: silver and all black. The stroller's seat comes in black or denim colors and canopy colors include yellow, black, khaki, blue, pink and red, plus special collections colors such as tangerine, soft pink, light green, dark purple, denim and the Missoni print collection. Production dates from January 2011 through September 2011, which are printed with the month abbreviated and year, i.e "Jan. 2011", the "Bugaboo Bee" name and company address are printed on the date code label located on the stroller frame under the seat unit. "Bugaboo Bee" is also printed on the side of the seat backres
- Remedy
- Consumers should immediately stop using the recalled strollers and contact Bugaboo or the retailer where the stroller was purchased to receive free replacement swivel wheels.
- Sold at
- Toys R Us, Buy Buy Baby and other baby product stores nationwide, online at Bugaboo.com and other online retailers between February 2011 and September 2011 for about $650.
- Company
- Bugaboo Americas, of El Segundo, Calif.
- Contact
- For additional information, contact Bugaboo at serviceus@bugaboo.com or at (800) 460-2922 between 7 a.m. and 4 p.m. PT Monday through Friday, or visit the firm's website at http://www.bugaboo.com/non-swiveling-wheels
Bugaboo Car Seat Adapter Recalled Due to Fall Hazard
Hazard: When the adapter is used on a stroller that also has a wheeled board accessory attached for transporting a standing toddler, and the car seat is positioned so the child faces forward, the car seat can disconnect from the adapter and fall.
Remedy: Consumers should immediately stop using the adapter and contact Bugaboo for a free service kit and decals.
· Official CPSC notice (opens in a new tab)
Product recall · December 22, 2011
Bugaboo Car Seat Adapter Recalled Due to Fall Hazard
- Recall number
- 12067
- Units
- About 64,000
- Hazard
- When the adapter is used on a stroller that also has a wheeled board accessory attached for transporting a standing toddler, and the car seat is positioned so the child faces forward, the car seat can disconnect from the adapter and fall.
- What was recalled
- This recall involves the Bugaboo car seat adapter models 80400GC01 and 80401GC02. The adapters are devices designed to attach car seats to stroller frames. They are made of silver aluminum tubing and black plastic connecting parts.
- Remedy
- Consumers should immediately stop using the adapter and contact Bugaboo for a free service kit and decals.
- Sold at
- Babies "R" Us, Buy Buy Baby, Neiman Marcus, other department stores and independent juvenile stores, Bugaboo.com and other online retailers nationwide from December 2005 to July 2011 for about $45.
- Company
- Bugaboo Americas, of El Segundo, Calif.
- Contact
- For additional information, contact Bugaboo atserviceus@bugaboo.com or (800) 460-2922 between 7 a.m. and 4 p.m. PT Monday through Friday, or visit the firm's website atwww.bugaboo.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.