Product recalls
Bose Recalls: 4 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 4 recalls involving Bose products since 2010, the most recent on November 5, 2026. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Bose recalls
Bose Recalls Lithium-Ion Battery Packs for S1 Pro and S1 Pro+ Bluetooth Speaker Systems Due to Risk of Injury from Fire and Overheating Hazards
Hazard: The recalled lithium-ion battery packs can overheat and ignite, posing a risk of injury from fire and overheating hazards.
Remedy: Consumers should remove the recalled battery packs installed in any S1 Pro and S1 Pro+ Portable Bluetooth Speaker Systems and stop using the battery packs immediately. Once the battery pack is removed, consumers may con…
· Official CPSC notice (opens in a new tab)
Product recall · November 5, 2026
Bose Recalls Lithium-Ion Battery Packs for S1 Pro and S1 Pro+ Bluetooth Speaker Systems Due to Risk of Injury from Fire and Overheating Hazards
- Recall number
- 27065
- Units
- About 634,759 (In addition, about 35,400 were sold in Canada)
- Hazard
- The recalled lithium-ion battery packs can overheat and ignite, posing a risk of injury from fire and overheating hazards.
- What was recalled
- This recall involves lithium-ion rechargeable battery packs intended for use with Bose S1 Pro and S1 Pro+ Portable Bluetooth Speaker Systems. The serial number of the battery packs included in this recall begins with any one of the following six digits: 083723, 078352, 084105, 078591, 078592, 084106, or 086409. The 17-digit serial number for the battery pack is printed on a label placed at the bottom of the battery pack. The affected battery packs were sold with S1 Pro and S1 Pro+ Portable Bluetooth Speaker Systems and sold separately as accessories or replacement parts.
- Remedy
- Consumers should remove the recalled battery packs installed in any S1 Pro and S1 Pro+ Portable Bluetooth Speaker Systems and stop using the battery packs immediately. Once the battery pack is removed, consumers may continue to use their S1 Pro and S1 Pro+ Portable Bluetooth Speakers while connected to AC power. Consumers will be asked to register and provide the affected battery pack’s serial number at www.support.bose.com/s1-battery-recall to receive a free replacement battery pack. For battery packs that are not installed in the speaker systems, consumers can simply view the serial number and provide that number to the website listed above. Consumers should dispose of the affected battery pack in accordance with local and state regulations. Note: Do not throw this recalled lithium-ion battery pack in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery pack for disposal. Before taking your battery pack to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
- Sold at
- Bose, Best Buy and other retail stores and distributors nationwide and online at Amazon.com, Bose.com, BestBuy.com, Walmart.com and other websites from December 2017 through July 2026 for between $100 and $160 for the individual battery packs. The speaker systems were sold with the battery packs for $700.
- Company
- Bose Corporation, of Framingham, Massachusetts
- Contact
- Bose toll-free at 800-278-1083 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday or online at www.support.bose.com/s1-battery-recall or at www.bose.com and click on “Product Recalls” at the bottom of the page for more information.
Bose Recalls Acoustimass®, Lifestyle® and Companion™ Bass Modules Due to Fire Hazard
Hazard: The speaker's electrical components can fail, posing a fire hazard.
Remedy: Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.
· Official CPSC notice (opens in a new tab)
Product recall · June 29, 2023
Bose Recalls Acoustimass®, Lifestyle® and Companion™ Bass Modules Due to Fire Hazard
- Recall number
- 23234
- Units
- About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico)
- Hazard
- The speaker's electrical components can fail, posing a fire hazard.
- What was recalled
- This recall involves select bass modules manufactured before April 1, 2006 that were sold with select Acoustimass, Lifestyle and Companion home theater systems. The components are black or white. The Bose logo, product name, serial number "SER. NO." and date code are printed on the product label, which is located either on the back or bottom of the bass module. The product name is printed at the top of the label next to the Bose logo. The serial number is described on the label as "SER. NO." The multi-digit serial number printed on the bass module label includes the "date code" for that module. The date code is reflected in the eighth through eleventh digits of the serial number. The followi
- Remedy
- Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.
- Sold at
- Bose stores, Best Buy, Circuit City, Sam's Club, Sears and other electronics stores nationwide, and online at Bose.com from January 1994 through April 2007 for between $220 and $2,200.
- Company
- Bose Corporation, of Framingham, Mass.
- Contact
- Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday, online at support.bose.com/am-recall or at www.bose.com and click on "Recall Information" at the bottom of the page for more information.
Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)
Hazard: The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
Remedy: Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
· Official CPSC notice (opens in a new tab)
Product recall · July 10, 2019
Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)
- Recall number
- 19760
- Units
- About 77,500
- Hazard
- The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
- What was recalled
- This recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments. The loudspeakers were sold in black and white colors with "Bose" engraved on the front of them. Model numbers and the date of manufacturing can be found on the label on the back of the loudspeaker. These professional loudspeakers were sold by Bose through authorized Bose resellers to commercial purchasers, not at retail to consumers, although affected loudspeakers may have been installed in commercial spaces open to the public. These names and model numbers are included in
- Remedy
- Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
- Sold at
- Authorized Bose distributors nationwide. EdgeMax models were sold between August 2017 and January 2019 for about $400. FreeSpace DS 16 models were sold between February 2002 and January 2019 for between $65 and $95. FreeSpace DS 40 models were sold between May 2010 and August 2018 for between $120 and $180. FreeSpace DS 100 models were sold between January 2006 and January 2019 for between $160 and $250. FreeSpace 3 models were sold between January 2002 and January 2019 for between $100 and $215.
- Company
- Bose Corporation, of Framingham, Mass.
- Contact
- Bose at 800-576-1503 from 8 a.m. to 5 p.m. Eastern Monday through Friday, email at BMSSafety@bose.com or online at www.bose.com or www.pro.bose.com and click on www.BoseBMSsafety.com for more information.
Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard
Hazard: A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Remedy: Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
· Official CPSC notice (opens in a new tab)
Product recall · November 1, 2012
Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard
- Recall number
- 13022
- Units
- About 20,500
- Hazard
- A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
- What was recalled
- This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
- Remedy
- Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
- Sold at
- U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
- Company
- Bose Corporation, of Framingham, Mass.
- Contact
- Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.