Product recalls
Ascent Recalls: 4 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 4 recalls involving Ascent products since 2010, the most recent on June 20, 2024. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Ascent recalls
Vitamix Reannounces and Expands Recall of Ascent Series and Venturist Series 8-ounce and 20-ounce Blending Containers and Blade Bases Due to Laceration Hazard; Offers New Repair Kit Due to Additional Injuries
Hazard: The containers can separate from the blade base, exposing the blades, posing a laceration hazard to consumers.
Remedy: All consumers, including consumers who participated in the 2018 recall, should immediately stop using the recalled 8-ounce and 20-ounce blending containers and blade bases, and contact Vitamix for a repair kit consistin…
· Official CPSC notice (opens in a new tab)
Product recall · June 20, 2024
Vitamix Reannounces and Expands Recall of Ascent Series and Venturist Series 8-ounce and 20-ounce Blending Containers and Blade Bases Due to Laceration Hazard; Offers New Repair Kit Due to Additional Injuries
- Recall number
- 24276
- Units
- About 569,000 (In August 2018, 105,000 of the 569,000 blending containers and blade bases were previously recalled) (In addition, about 121,950 were sold in Canada)
- Hazard
- The containers can separate from the blade base, exposing the blades, posing a laceration hazard to consumers.
- What was recalled
- This recall involves all Ascent and Venturist Series 8-ounce blending containers, 20-ounce blending containers, and blade bases, including those that were repaired as part of a previous recall in August 2018. The clear containers and black blade bases are included with certain Vitamix Venturist and Ascent Series blenders, such as the Venturist V1200, Ascent A2300, Ascent A2500, Ascent A3300, and Ascent A3500 blenders; and also sold separately, as sets, or bundles in various configurations. The Vitamix logo is printed on the blending container.
- Remedy
- All consumers, including consumers who participated in the 2018 recall, should immediately stop using the recalled 8-ounce and 20-ounce blending containers and blade bases, and contact Vitamix for a repair kit consisting of a protective plastic shroud to attach over the blade base and additional instructional labels.
- Sold at
- Costco, Best Buy, Crate & Barrel, Macy's, Target, Williams Sonoma, Walmart and specialty and independent stores nationwide, and online at Vitamix.com, Amazon.com and QVC.com from April 2017 through May 2024 for between $30 and $990 for the blender and blending containers when sold with other products.
- Company
- Vita-Mix Corporation, of Cleveland, Ohio
- Contact
- Vitamix toll-free at 855-215-5178 from 7 a.m. to 4 p.m. CT, Monday through Friday, email at service@vitamix.com, or online at www.BlendingCupBowlRecall.expertinquiry.com or https://www.vitamix.com/us/en_us and click on "Product Recalls" at the top of the page for more information.
Vitamix Recalls Ascent and Venturist Series Blending Containers Due to Laceration Hazard
Hazard: The containers can separate from the blade's base exposing the blades, posing a laceration hazard to consumers.
Remedy: Consumers should immediately stop using the recalled blending containers and contact Vitamix for a free repair kit. Vitamix is sending repair kits to consumers it can identify.
· Official CPSC notice (opens in a new tab)
Product recall · August 9, 2018
Vitamix Recalls Ascent and Venturist Series Blending Containers Due to Laceration Hazard
- Recall number
- 18202
- Units
- About 105,000 (In addition, about 5,300 were sold in Canada)
- Hazard
- The containers can separate from the blade's base exposing the blades, posing a laceration hazard to consumers.
- What was recalled
- This recall involves Ascent™ and Venturist™ series 8-ounce and 20-ounce blending containers with blade date codes March 2018 ("03-18") or earlier. Date codes are in the format MM-YY; for example, March 2018 is "03-18." If the blade base is marked on the bottom with a green or orange dot, the container has already been repaired. The Vitamix logo is printed on the blending container. The blade date code is laser-etched onto the top of the blade in the blade base. The products have a clear container and a black blade base and were sold separately and with Vitamix Venturist™ Model 1200 blenders.
- Remedy
- Consumers should immediately stop using the recalled blending containers and contact Vitamix for a free repair kit. Vitamix is sending repair kits to consumers it can identify.
- Sold at
- Costco, Williams-Sonoma nationwide and online at www.vitamix.com from April 2017 through July 2018 for between $24 and $500 for the blender and blending container.
- Company
- Vita-Mix Corporation, of Cleveland, Ohio
- Contact
- Vitamix toll-free at 888-847-8842 from 7 a.m. to 6 p.m. CT Monday through Friday or online at http://www.vitamix.com and click on Customer Service and Voluntary Recalls or www.recallrtr.com/blender for more information.
Additional Incidents Prompt Johnson Health Tech to Reannounce Recall of Matrix Fitness Ascent Trainers and Ellipticals Due to Fire Hazard (Recall Alert)
Hazard: Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
Remedy: Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electri…
· Official CPSC notice (opens in a new tab)
Product recall · July 31, 2018
Additional Incidents Prompt Johnson Health Tech to Reannounce Recall of Matrix Fitness Ascent Trainers and Ellipticals Due to Fire Hazard (Recall Alert)
- Recall number
- 18755
- Units
- About 3,000 (The trainers and ellipticals were previously recalled in January 2014.)
- Hazard
- Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
- What was recalled
- This recall involves previously recalled Matrix Fitness Ascent trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent trainers and ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the elliptical machines, but include an incline function. Users operate the machines in a standing position. The ellipticals are black and silver-colored. The Ascent trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines
- Remedy
- Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electrical outlet. Johnson is contacting purchasers of the recalled ellipticals directly
- Sold at
- Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide from November 2011 through December 2012 for between $6,000 to $11,000 depending on console installed.
- Company
- Johnson Health Tech North America, Inc. of Cottage Grove, Wis.
- Contact
- Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard
Hazard: Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
Remedy: Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet.
· Official CPSC notice (opens in a new tab)
Product recall · January 23, 2014
Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard
- Recall number
- 14086
- Units
- About 2,800 in the U.S.
- Hazard
- Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
- What was recalled
- This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" h
- Remedy
- Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet.
- Sold at
- Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed.
- Company
- Johnson Health Tech North America, Inc. of Cottage Grove, Wis.
- Contact
- Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.