Product recalls
Arlo Recalls: 1 CPSC Recall Since 2010
The U.S. Consumer Product Safety Commission has announced 1 recall involving Arlo products since 2010, the most recent on December 5, 2017. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Arlo recalls
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
Hazard: Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · December 5, 2017
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
- Recall number
- 18047
- Units
- About 7,300 (In addition, about 400 were sold in Canada)
- Hazard
- Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
- What was recalled
- This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.
- Remedy
- Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
- Sold at
- Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20.
- Company
- Netgear Inc., of San Jose, Calif., Netgear Inc., of San Jose, Calif.
- Contact
- Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.