Product recalls
Apple Recalls: 5 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 5 recalls involving Apple products since 2010, the most recent on June 27, 2019. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Apple recalls
Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard
Hazard: The batteries in the recalled laptop computers can overheat, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.
· Official CPSC notice (opens in a new tab)
Product recall · June 27, 2019
Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard
- Recall number
- 19152
- Units
- About 432,000 (in addition, about 26,000 were sold in Canada)
- Hazard
- The batteries in the recalled laptop computers can overheat, posing a fire hazard.
- What was recalled
- This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.
- Remedy
- Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.
- Sold at
- Apple stores and electronics stores nationwide, and online at www.apple.com from September 2015 through February 2017 starting at about $2,000.
- Company
- Apple Inc., of Cupertino, Calif., Apple Inc., of Cupertino, Calif., Apple Inc., of Cupertino, Calif.
- Contact
- Apple at 800-275-2273 anytime, or online at www.apple.com, click on support, then “15-inch MacBook Pro Battery Recall Program” at the bottom of the page for more information.
Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock
Hazard: The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
Remedy: Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
· Official CPSC notice (opens in a new tab)
Product recall · June 5, 2019
Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock
- Recall number
- 19132
- Units
- About 814,000 (in addition, about 81,000 were sold in Canada)
- Hazard
- The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
- What was recalled
- This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.
- Remedy
- Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
- Sold at
- Apple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30.
- Company
- Apple Inc., of Cupertino, Calif.
- Contact
- Apple at 800-275-2273 anytime, or online at www.apple.com, click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page.
Apple Recalls Travel Adapter Kits and Plugs Due to Risk of Electric Shock
Hazard: The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.
Remedy: Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
· Official CPSC notice (opens in a new tab)
Product recall · February 18, 2016
Apple Recalls Travel Adapter Kits and Plugs Due to Risk of Electric Shock
- Recall number
- 16106
- Units
- About 814,000 (In addition, about 81,000 were sold in Canada)
- Hazard
- The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.
- What was recalled
- This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics: Australia/New Zealand/Argentina - flat angled blades Brazil - round thin pins Continental Europe - round thin pins, slightly slanted inward Korea - round thick pins Recalled wall plug adapters have either four or five letters or numbers, or no markings on the insi
- Remedy
- Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
- Sold at
- Apple stores and other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30.
- Company
- Apple, of Cupertino, Calif.
- Contact
- Apple at 800-275-2273 any time, or online at www.apple.com and click on AC Wall Plug Adapter Recall Program for more information.
Apple Recalls Beats Pill XL Portable Wireless Speakers Due to Fire Hazard
Hazard: The battery can overheat, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled product and contact Apple for a $325 Apple Store credit or electronic payment. Apple will provide a postage paid box for consumers to send their Pill XL speaker to Ap…
· Official CPSC notice (opens in a new tab)
Product recall · June 3, 2015
Apple Recalls Beats Pill XL Portable Wireless Speakers Due to Fire Hazard
- Recall number
- 15156
- Units
- About 222,000 in the U.S. (and about 11,000 in Canada)
- Hazard
- The battery can overheat, posing a fire hazard.
- What was recalled
- This recall involves all Beats Pill XL portable, wireless speakers. The recalled products are plastic, capsule-shaped speakers about 4 inches tall by 13 inches wide by 4 inches deep with a plastic mesh grille on the front and a built-in carrying handle to the rear. The small "b" Beats logo is on the grille and "beatspillXL" is on the handle. The speakers come in five colors black, white, pink, metallic sky and titanium.
- Remedy
- Consumers should immediately stop using the recalled product and contact Apple for a $325 Apple Store credit or electronic payment. Apple will provide a postage paid box for consumers to send their Pill XL speaker to Apple.
- Sold at
- Apple Retail Stores and major retail stores nationwide and online at Apple.com and Beatsbydre.com from January 2014 through June 2015 for about $300.
- Company
- Beats Electronics LLC, of Culver City, Calif., Apple Inc., of Cupertino, Calif.
- Contact
- Apple Inc. online at www.apple.com or www.beatsbydre.com or www.apple.com/support/beats-pillxl-recall or contact Apple Support toll-free at (800) 275-2273 anytime for more information.
Apple Park Recalls Children’s Loungewear Due to Violation of Federal Flammability Standard
Hazard: The loungewear garments fail to meet children's sleepwear federal flammability standards which require sleepwear, including loungewear, to be either snug-fitting or flame resistant, posing a risk of burn injuries to children.
Remedy: Consumers should immediately stop using the pajamas and contact Apple Park for a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · August 20, 2013
Apple Park Recalls Children’s Loungewear Due to Violation of Federal Flammability Standard
- Recall number
- 13268
- Units
- About 7,250
- Hazard
- The loungewear garments fail to meet children's sleepwear federal flammability standards which require sleepwear, including loungewear, to be either snug-fitting or flame resistant, posing a risk of burn injuries to children.
- What was recalled
- This recall involves Apple Park children's 96% viscose and 4% spandex two-piece sets from the Apple Park Bamboo Loungewear Collection. They were sold in children's sizes 6 months through size 4. The sets consist of a long-sleeve shirt paired with matching full-length pants with elastic waistband. The collar, ankles and wristbands are solid-colored. The sets come in five animal character prints: pink "bunny," blue "cubby," white/green "ducky," violet "lamby" and green "monkey." "GPU CO815" is printed on sewn labels at the pants waistline and along the shirt's bottom right side seam.
- Remedy
- Consumers should immediately stop using the pajamas and contact Apple Park for a full refund.
- Sold at
- Boutiques, children's specialty stores nationwide and online at Amazon.com,
- Company
- Apple Park LLC, of San Francisco
- Contact
- Apple Park toll-free at (866) 708-4695 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.applepark.com and click on Recall Information at the bottom of the page for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.