Product recalls
Anker Recalls: 7 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 7 recalls involving Anker products since 2010, the most recent on June 12, 2025. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Anker recalls
More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Hazard: The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.
Remedy: Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the…
· Official CPSC notice (opens in a new tab)
Product recall · June 12, 2025
More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
- Recall number
- 25338
- Units
- About 1,158,000
- Hazard
- The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.
- What was recalled
- This recall involves Anker PowerCore 10000 power banks with model number A1263. The brand name "Anker" is engraved on the front of the product. The model number "A1263" and serial number "SN" are printed on the bottom. Only model number A1263 power banks sold in the U.S. with qualifying serial numbers are included in the recall. Consumers should check their serial number at https://www.anker.com/product-recalls to determine whether their power bank is included in the recall. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and
- Remedy
- Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.
- Sold at
- Online at Anker, Amazon, Newegg and Ebay from June 2016 through December 2022 for about $27.
- Company
- Anker Innovations Limited, of China
- Contact
- Anker toll-free at 800-988-7973 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A Live Chat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or www.anker.com and click on "Product Recalls" at the top of the page for more information.
Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations
Hazard: The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to …
· Official CPSC notice (opens in a new tab)
Product recall · December 5, 2024
Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations
- Recall number
- 25056
- Units
- About 69,000 (In addition, about 9,764 were sold in Canada)
- Hazard
- The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
- What was recalled
- This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit's "SN Code" which is visible on the underside of the Bluetooth Speakers. Consumers can type in the "SN Code" on Anker's website https://www.anker.com/product-recalls to see if their product is recalled. Anker and Amazon have contacted all known purchasers.
- Remedy
- Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.
- Sold at
- Exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130.
- Company
- Anker Innovations Limited, of Hong Kong
- Contact
- Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A Live Chat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.
Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Hazard: The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
Remedy: Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the…
· Official CPSC notice (opens in a new tab)
Product recall · October 17, 2024
Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
- Recall number
- 25011
- Units
- About 2,100
- Hazard
- The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
- What was recalled
- This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
- Remedy
- Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.
- Sold at
- Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.
- Company
- Anker Innovations Limited, of Hong Kong, China
- Contact
- Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.
Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations
Hazard: The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for…
· Official CPSC notice (opens in a new tab)
Product recall · March 7, 2024
Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations
- Recall number
- 24146
- Units
- About 5,480 (In addition, about 160 in Canada)
- Hazard
- The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard.
- What was recalled
- This recall involves the lithium-ion battery packs in Anker EverFrost Coolers. The coolers are intended for use in outdoor camping, travel and fishing for cooling and freezing food or medicine. They are dark gray with wheels and a drop-down rolling handle. There is a blue charging port for charging by alternative power sources, such as plug-in or solar, on one end of the cooler. The name "Anker EverFrost" appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following model numbers are included in this recall: Product Model # Size Anker Detachable Battery pack for Powered Cooler A17B0 Not Applicable Anker EverFrost Powered C
- Remedy
- Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for instructions on how to replace the battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash.
- Sold at
- Best Buy, TD Synnex and other stores nationwide and online at kickstarter.com from May 2023 through September 2023 for between $250 and $950.
- Company
- Anker Innovations Limited, of Hong Kong
- Contact
- Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/anker-solix/cooler-battery-recall-pps for more information.
Fantasia Trading Recalls Anker Power Banks Due to Fire Hazard
Hazard: The lithium-ion batteries in the recalled power banks can overheat, posing a fire hazard.
Remedy: Consumers should immediately stop using the recalled power banks and contact Fantasia Trading to receive a full refund as well as instructions for properly disposing of lithium-ion batteries according to local and state…
· Official CPSC notice (opens in a new tab)
Product recall · March 9, 2023
Fantasia Trading Recalls Anker Power Banks Due to Fire Hazard
- Recall number
- 23147
- Units
- About 42,000 (In addition, about 620 were sold in Canada)
- Hazard
- The lithium-ion batteries in the recalled power banks can overheat, posing a fire hazard.
- What was recalled
- This recall involves Anker 535 Mobile Power Banks (PowerCore 20k) with model number A1366. The power bank can be used to charge multiple devices from laptops, tablets or phones with a 30W maximum output. The mobile power bank comes with two USB cables and in a variety of colors. The power bank measures about 3 inches wide, 6 inches long and 1 inch deep. Anker is engraved on the front and the model number A1366 is on the back of the power bank.
- Remedy
- Consumers should immediately stop using the recalled power banks and contact Fantasia Trading to receive a full refund as well as instructions for properly disposing of lithium-ion batteries according to local and state regulations. Fantasia Trading and its retailers are notifying all known purchasers directly.
- Sold at
- Target stores nationwide and online at Anker.com, Amazon.com and eBay.com from October 2022 through January 2023 for about $70.
- Company
- Fantasia Trading LLC, of Ontario, California
- Contact
- Fantasia Trading at 800-988-7973 from 7 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com or online at online at www.anker.com and click on "Voluntary Recall Information" located at the top of the page or go to www.anker.com/a1366-recall for more information.
Anker Play Products Recalls Bolt Foldable Children's Scooters Due to Violation of Federal Lead Paint Ban; Lead Poisoning Hazard
Hazard: The paint on the recalled scooters contains levels of lead that exceed the federal lead paint ban, posing a lead poisoning hazard. Lead is toxic if ingested by young children and can cause adverse health issues.
Remedy: Consumers should immediately take the recalled scooters away from children, stop using them and contact Anker Play Products for a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · November 3, 2022
Anker Play Products Recalls Bolt Foldable Children's Scooters Due to Violation of Federal Lead Paint Ban; Lead Poisoning Hazard
- Recall number
- 23031
- Units
- About 5,000
- Hazard
- The paint on the recalled scooters contains levels of lead that exceed the federal lead paint ban, posing a lead poisoning hazard. Lead is toxic if ingested by young children and can cause adverse health issues.
- What was recalled
- This recall involves Bolt Foldable Scooters for children. They are painted black with a blue or purple standing platform. "APPLLC120806218142" is printed in white letters on the top left corner of the blue or purple standing platform. "Bolt" is printed on a blue or purple sticker on the front of the scooter in white lettering. The scooter measures approximately 23 inches by 3.75 inches by 20 inches when assembled and weighs about 2.7 pounds.
- Remedy
- Consumers should immediately take the recalled scooters away from children, stop using them and contact Anker Play Products for a full refund.
- Sold at
- Discount stores nationwide from March 2022 through May 2022 for about $13.
- Company
- Anker Play Products, of Miami Beach, Florida
- Contact
- Anker Play Products toll-free at 877-236-1945 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at customerservice@ankerpp.com or online at http://www.ankerpp.com/recall-scooter/ or www.ankerpp.com and click on "Recalls" for more information.
Anker Play Products Recalls 10-in-1 Incredible Inventions Science Kit Due to Violation of the Federal Lead Paint Ban
Hazard: Paint on the red and blue magnet contains levels of lead that exceed the federal lead paint ban. Lead is toxic if ingested by young children and can cause adverse health issues. In addition, the product packaging lacks the required warning labels for magnets and balloons.
Remedy: Consumers should immediately stop using the recalled science kit, take the included red and blue magnet away from children, and contact Anker Play Products to receive a full refund.
· Official CPSC notice (opens in a new tab)
Product recall · February 17, 2021
Anker Play Products Recalls 10-in-1 Incredible Inventions Science Kit Due to Violation of the Federal Lead Paint Ban
- Recall number
- 21083
- Units
- About 13,000
- Hazard
- Paint on the red and blue magnet contains levels of lead that exceed the federal lead paint ban. Lead is toxic if ingested by young children and can cause adverse health issues. In addition, the product packaging lacks the required warning labels for magnets and balloons.
- What was recalled
- This recall involves the Anker Play Products 10-in-1 Incredible Inventions Science Kit. The kit contains a red and blue painted rectangular magnet bar, two yellow balloons, a small light bulb, metal clips, paper clips, a sticker page, three red coated wires and various other wires, screws and small mechanical parts. The "Adventure Club" logo is printed in yellow, blue and green on the bottom left on the front of the box. The affected magnet is painted red and blue and measures about 2 inches by 0.5 inches by 0.375 inches.
- Remedy
- Consumers should immediately stop using the recalled science kit, take the included red and blue magnet away from children, and contact Anker Play Products to receive a full refund.
- Sold at
- Menards and small independent toy stores nationwide from August 2020 through November 2020 for about $6.
- Company
- Anker Play Products, of Miami, Fla
- Contact
- Anker Play Products toll-free at 877-236-1945 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at customerservice@ankerpp.com or online at www.ankerpp.com and click on "Recalls" for more information.
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.