Product recalls
Acer Recalls: 2 CPSC Recalls Since 2010
The U.S. Consumer Product Safety Commission has announced 2 recalls involving Acer products since 2010, the most recent on April 30, 2026. Each recall below shows what was recalled, the hazard, the model numbers and what to do. Always check the official notice: a recall can cover only some models, colours or production dates.
All Acer recalls
Acer America Corporation Recalls Two-Wheeled Folding Electric Due to Risk of Injury from Fall Hazard
Hazard: A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
Remedy: Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be…
· Official CPSC notice (opens in a new tab)
Product recall · April 30, 2026
Acer America Corporation Recalls Two-Wheeled Folding Electric Due to Risk of Injury from Fall Hazard
- Recall number
- 26453
- Units
- About 510 (In addition, about 311 were sold in Canada and about 150 were sold in Mexico)
- Hazard
- A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
- What was recalled
- This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for compact transport and storage. They were sold in black with a green and white decal on the front tube and the sides of the platform, and the wheels have a green circle around the rim. The model number AES015 is located on the label on the front tube.
- Remedy
- Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be available to consumers upon request.
- Sold at
- Online at Acer.com, Amazon.com and in stores at BrandMart from between June 2023 and February 2026 for between $245 and $70.
- Company
- Acer America Corporation, of Irvine, California
- Contact
- Acer America Corporation toll-free at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, email at acer.esseries@acer.com or online at https://www.acer.com/us-en/support/alerts-recalls or go to www.acer.com and click on "Product Recalls" for more information.
Acer Recalls Notebook Computers Due to Burn Hazard
Hazard: An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Remedy: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
· Official CPSC notice (opens in a new tab)
Product recall · January 7, 2010
Acer Recalls Notebook Computers Due to Burn Hazard
- Recall number
- 10103
- Units
- About 22,000
- Hazard
- An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
- What was recalled
- The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
- Remedy
- Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
- Sold at
- ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
- Company
- Acer America Corporation, of San Jose, Calif.
- Contact
- For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com
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Source: U.S. Consumer Product Safety Commission recalls database, updated weekly. Recalls are matched to brands by the company and product names in each notice; if you think a recall is listed here by mistake, please tell us.